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Salesforce Business Analyst

Epitec, Inc

Everett, MA

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Business Analysis, Business Solutions, Communication Skills, Contract Approval, Customer Relationship Management (CRM), Customer/Client Research, Documentation, Microsoft Visio, Needs Assessment, Operational Improvement, Operations Processes, Organizational Skills, Process Analysis, Process Development, Process Flow Diagram (PFD), Process Improvement, Project/Program Management, Quality Management, Salesforce.com, Scrum Project Management and Software Development, Systems Analysis, Technical Delivery, User Documentation, Wireframes
LOCATION
Everett, MA
POSTED
2 days ago
Position: Salesforce Business Analyst
Location: Everett, MA (Onsite 1 day per week)
Duration: Multi Year Renewable Contract
Hours: 37.5 Hours Per week
In Person Interview

Submittal Questions:
  1. How many years of Business Analysis experience, including enterprise CRM or Salesforce platforms?
  2. How many years experience creating process flows, system diagrams, wireframes, and workflow documentation using tools such as Visio, Lucidchart, or similar?
  3. Years of experience working in Scrum or Agile environments?
  4. Years of experience using AI-enabled productivity and analysis tools to improve documentation quality, research, process analysis, and delivery?
  5. An independent and self-motivated team player?
  6. Agree to participant the In-person interview in the Everett MA office?
  7. Agree to work on-site one day per week in the Everett MA Office?
  8. Please list any Salesforce Certificates(s) if any. 

Position Description (Overview):
Client is seeking a Senior Salesforce Business Analyst to support critical enterprise Salesforce initiatives. This role partners closely with business stakeholders, project managers, Salesforce administrators, architects, and development teams to analyze business needs, improve operational processes, and deliver scalable Salesforce solutions.
The ideal candidate is a proactive and highly organized professional with strong analytical, communication, and facilitation skills who can effectively bridge business and technical teams in a fast-paced Agile environment.

Position Duties/Responsibilities:
  • Works with most phases of systems analysis while considering the business and technical implications of the application of technology to current and future business environments.

Duties include:
  • Create process change through the integration of new processes with existing ones and communication of changes to business users
  • Formulate and define systems scope and objectives
  • Develop and modify moderately complex information
  • Facilitate the delivery of technical business solutions
  • Analyze business and user needs, document requirements and devise technical solutions
  • Recommend and facilitate quality improvement efforts.
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About the Company

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Epitec, Inc

Epitec is a leading staffing and recruiting services company with a mission to make staffing personal. We go beyond traditional hiring by truly understanding our candidates and matching them with the perfect opportunities. We offer competitive compensation, career growth, and support throughout the entire process. Working with top Fortune 500 companies, we are recognized for our excellence with numerous awards, including Best & Brightest and diversity recognitions. At Epitec, we're redefining the future of employment. 

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Professional Development, 401K, Employee Referral Program, Life Insurance
FOUNDED
1978
WEBSITE
https://epitec.com/

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