Job Title - Salesforce Business Analyst Experience - 8+ years Location - Dallas, TX Hire Type - Fulltime (Onsite)
Must Have Technical/Functional Skills
Sales, Service certifications required
FSC certification will be preferred
Banking and financial services experience is preferred
Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution
Working knowledge in data migration and integration
Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)
Roles & Responsibilities
Execute quick POC
Write user stories aligning to product capabilities of Financial Service cloud and experience cloud
Hands on work on the existing salesforce implementation
Lead defining and practical business solutions based on Salesforce.com technology implementing; experience leading executive discovery sessions
Understand requirements (functional and technical) needed to address client needs
Perform routine administration functions for Salesforce.com
Create documentation (e.g., training, communications, release notes, user stories, test scripts, process flows) associated with Saleforce projects
Actively co-ordinate and participate in SIT and UAT