Careers at LTM
Salesforce Business Analyst
Apply Now
Share with friends
Role description
Job Title: Salesforce Business Analyst
Job Location: Irvine, CA
Hybrid Must (4 Days to Office)
Job Description
Work Schedule
Monday - Friday, 8:00 AM - 5:00 PM Pacific Time (PT), with occasional evening availability during release windows, typically 7:00 PM - 10:00 PM PT.
Role Overview
We are seeking a detail-oriented and proactive Salesforce Business Analyst to join our team. This role is focused on bridging the gap between business needs and technical execution across our enterprise applications, specifically within our Salesforce ecosystem. The ideal candidate will gather requirements, design streamlined processes, and collaborate with global cross-functional technical teams to deliver seamless user experiences for both internal employees and external stakeholders.
Key Responsibilities
Requirements Documentation
Elicit, analyze, and translate complex business requirements into clear user stories, acceptance criteria, process maps, and functional specifications.
Cross-Functional Collaboration
Partner directly with business stakeholders, developers, and QA teams to support implementation, sprint planning, and end-to-end delivery.
Release Management Support
Perform a test of tickets when initially deployed to the UAT environment prior to the business user acceptance testing and post-release validation during scheduled evening release windows; write release notes summarizing key features and bug fixes.
Process Mapping
Map current-state and future-state business processes using visual diagramming tools to identify efficiency gains and operational bottlenecks.
Production Support
Review ServiceNow Queue and action tickets in accordance to service level agreements.
Required Qualifications
BA Experience
Minimum of 3 years of professional experience as a Business Analyst leading requirement-gathering sessions and creating detailed business documentation.
Salesforce Expertise
Hands-on experience working directly with Salesforce Sales Cloud.
Availability
Capability to consistently work 8:00 AM - 5:00 PM PT Monday - Friday, along with flexibility to support planned evening releases (7:00 PM - 10:00 PM PT).
Communication
Strong written and verbal communication skills; ability to articulate complex business needs to technical teams and technical concepts to business leaders.
Preferred Skills & Certifications
Salesforce Specialty Clouds
Hands-on experience with Salesforce Experience Cloud (formerly Communities) and/or Salesforce Field Service (FSL).
Tooling
Direct experience using Jira for agile backlog management, Google Workspace (Docs, Sheets, Slides), and Lucidchart for process mapping.
Certifications
Salesforce certifications preferred but not required.
Skills
Mandatory Skills : Salesforce Administration
Other details
Actual compensation within the range will be dependent upon the individual''s skills, experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $ 130,000.00 to 160,000.00 per year
View all 1060 role(s)
Apply Now
Share with friends
Toggle Dropdown
View more
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
View more
Wish to submit your profile for future opportunities?
Click here
| Location | Irvine, CA |
| Salary | $130,000–$160,000 Per Year |
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder