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Salesforce Business Analyst
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Role description
Job Title: Salesforce Business Analyst
Job Location : Syracuse, New York
Job Description
The Salesforce Business Analyst will partner with Solution Architects to translate Manufacturing Cloud requirements into actionable deliverables This role ensures standard capabilities are implemented without introducing unnecessary customizations
driving efficiency across core sales and service processes
Primary skills
Strong knowledge of Salesforce Manufacturing Cloud capabilities
Expertise in requirements gathering user story creation and data mapping
Experience with sales processes pipeline forecasting quoting and service processes case management emailtocase
Ability to partner with architects and technical teams to deliver scalable solutions
Secondary skills
Excellent communication and stakeholder management skills
Analytical mindset with strong problemsolving abilities
Documentation and reporting proficiency for clear project deliverables
Adaptability to evolving business needs and Salesforce releases
Key Responsibilities
Translate Salesforce Manufacturing Cloud requirements into clear user stories data mappings and acceptance criteria
Work across pipeline forecasting quoting case management emailtocase and sales processes to capture business needs
Collaborate with Solution Architects to design and implement standard Manufacturing Cloud features
Ensure solutions align with business objectives while avoiding nonstandard or custom scope
Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements
Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions
Conduct workshops discussions with business owners to understand existing processes pain points and ideal state scenarios
Define process optimization opportunities
Define roadmap and backlog
Manage various salesforce projects including gathering information planning and executing projects
Formulate and maintain salesforce solution documentation e g process flows data models and technical specifications
Works with the design team to ensure that the most significant business operations are addressed
Familiarity with the backlog grooming process attributes review and approval process
Excellent knowledge of Scrum Agile Jira and Confluence
Salesforce implementation experience across the whole Software Development Lifecycle SDLC
Work with QA and Development team to make them aware of E2E flow and process
Review and approval for Test Scripts Test Cases and Test results
Qualifications
Bachelors degree in Computer Science Information Systems Business Administration or related field
5 to 7 years of experience as a Business Analyst
Salesforce certifications Administrator Business Analyst or Consultant preferred
Familiarity with Manufacturing Cloud modules and standard Salesforce processes
Experience working with AgileScrum methodologies
Strong track record of delivering clear requirements and supporting successful implementations
Skills
Mandatory Skills : Salesforce Sales Cloud, Salesforce Service Cloud
Other details
Actual compensation within the range will be dependent upon the individual''s skills, experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $ 122,530.00 to 150,000.00 per year
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About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
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| Location | Syracuse, NY |
| Salary | $122,530–$150,000 Per Year |