Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Atlassian JIRA, Automation, Benchmarking, Business Analysis, Business Process Management, Business Solutions, Cloud Computing, Communication Skills, Cross-Functional, Documentation, Information Technology & Information Systems, Process Flow, Process Improvement, Process Modeling, Project Lifecycle, Requirements Management, Requirements Management Software, Requirements Validation/Verification, Revenue Management, Risk Analysis, Salesforce.com, Systems Analysis, Technology Analysis, Traceability, Unified Modeling Language (UML), Use Cases
We're looking for a Senior Business/System
Analyst to drive requirements gathering and process optimization for a
Salesforce CPQ to Revenue Cloud transition project at a leading technology
company. Based in the US, you'll focus on discovering, documenting, and mapping
existing and target quotes configuration processes, identifying AI -driven
improvements, and ensuring the RCA solution meets business needs.<\/span>
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Responsibilities:<\/span><\/b>
<\/p>- Lead workshops, interviews,
and benchmarking sessions with business stakeholders to elicit and
document current CPQ processes and future RCA requirements.
<\/li> - Analyze end -to -end business
processes for quotes management, identifying gaps, inefficiencies, and
opportunities for automation, AI integration, and enhancements.
<\/li> - Translate business needs
into detailed functional and technical requirements, including user
stories, process flows, use cases, and data mappings.
<\/li> - Collaborate with
architects, developers, and AI SMEs to align requirements with RCA
capabilities, such as Flow Designer and Agentforce.
<\/li> - Support solution design by
validating requirements against business objectives and facilitating
iterative feedback.
<\/li> - Identify risks in process
transitions and recommend mitigations to ensure seamless migration.
<\/li> - Work with cross -functional
teams to benchmark CPQ implementations and design optimized RCA workflows.
<\/li> - Provide senior -level
insights on process improvements, leveraging generative AI for
acceleration in requirements refinement.
<\/li> - Document and maintain
requirements artifacts for traceability throughout the project lifecycle.
<\/li> - Act as a bridge between
US -based stakeholders and global delivery teams.
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Requirements<\/h3>
Qualifications:<\/span><\/b>
<\/p>- 8+ years as a Business or
System Analyst in technology/software environments, with 4+ years focused
on Salesforce projects.
<\/li> - Strong familiarity with
Salesforce CPQ concepts and revenue management; experience with RCA is a
significant plus.
<\/li> - Expertise in analytical
tools, process modeling (e.g., BPMN, UML), and requirements management
software (e.g., Jira, Confluence).
<\/li> - Proven ability to identify
AI opportunities for process automation and optimization.
<\/li> - Excellent communication,
facilitation, and stakeholder management skills, especially with senior
executives.
<\/li> - Experience in Agile
methodologies and working in distributed teams.
<\/li> - Bachelor's degree in
Business, IT, or related field; certifications like CBAP or Salesforce
Business Analyst preferred.
<\/li> - US work authorization
required; remote/hybrid options with preference for East Coast time zones.
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A
Agivant Technologies India