Salesforce Database Administrator (Nonprofit Success Pack)

Michael Page International

New York, New York

JOB DETAILS
SALARY
$95,000–$120,000 Per Year
JOB TYPE
Full-time
SKILLS
1st Level Support, Acceptance Testing, Administrative Skills, Best Practices, Bug Tracking/Defect Management, Business Development, Business Solutions, Campaigns, Cloud Computing, Communication Skills, Continuous Improvement, Cross-Functional, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Entry, Data Management, Data Quality, Database Administration, Decision Support, Declarative Programming Language Family, Fundraising, Identify Issues, Import/Export, Interpersonal Skills, MPI, Marketing, Nonprofit, Operational Support, Performance Analysis, Process Improvement, Quality Control, Reporting Dashboards, Reporting Skills, Requirements Management, Sales, Salesforce.com, Staff Training, State Laws and Regulations, Strategic Planning, Systems Scalability, Team Player, Testing, Training/Teaching, Volunteer Management
LOCATION
New York, New York
POSTED
1 day ago
Nonprofit Salesforce Database AdministratorThis opportunity is with a small-sized organization in the Not For Profit industry, dedicated to making a positive impact in the community. The organization values innovation and efficiency in delivering its mission and relies on a strong technology team to achieve its objectives.Job DescriptionAdminister and optimize Salesforce Sales Cloud with Nonprofit Success Pack (NPSP) and Marketing Cloud, including management and implementation of third-party integrations and the Sales Cloud-Marketing Cloud connection.Handle second-level tickets in the new Nonprofit Cloud (Salesforce NPC).Provide end-to-end Salesforce administration and user support across the organization, serving as first-level support, managing escalations, and delivering troubleshooting and training as needed.Partner with internal departments and external vendors to translate business needs into system enhancements and scalable solutions.Configure and customize Salesforce functionality-including objects, fields, flows, security, page layouts, and user access-to support operational and fundraising requirements.Perform data management and integrity activities, including imports, exports, audits, cleanup, deduplication, and ongoing maintenance of core data objects such as contacts, leads, campaigns, cases, reports, and dashboards.Design, build, and distribute standard and advanced reports and dashboards to support internal decision-making and external reporting needs.Test system changes, resolve defects, and monitor platform performance to ensure stability, data quality, and reliability.Drive continuous improvement by automating manual processes, enhancing support workflows, expanding self-service capabilities, and recommending new Salesforce features and best practices.Contribute to cross-functional initiatives and strategic planning efforts, promoting adoption and effective use of Salesforce across fundraising, marketing, outreach, and volunteer management.Participate in assigned team, departmental, and organizational meetings and events.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.A successful Salesforce Database Admin should have:A minimum of 3 years of experience administrator experience with Salesforce, Raiser's Edge, or an equivalent system required.Salesforce Administrator certification preferred.Experience in nonprofit success pack.Able to design and develop business solutions leveraging Salesforce declarative programming and administration (custom objects, reports, workflows, assignment rules, flows), working with the stakeholders to define requirements, build, test, UAT, and implement.Excellent communication and interpersonal skills, ability to communicate technical issues to a non-technical audience.Strong customer service orientation.Demonstrated commitment to data integrity and quality control.Capacity to train staff in foundational data entry techniques and use of CRM tools to develop reports and create dashboards.Previous experience working in a client-facing role.Willingness to further enhance knowledge by taking Salesforce certification exams.What's on OfferCompetitive annual salary ranging from $95,000 to $120,000 USD.Opportunity to work in a mission-driven, Not For Profit organization.Engaging work environment that values innovation and impact.Room for professional growth and development.If you're ready to join a team that makes a meaningful difference, apply today!Contact Alex Rawa Quote job ref JN-072026-7054284

About the Company

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Michael Page International

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world. Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job. In Canada, we focus on recruiting for the following areas: Banking and financial services Digital and e-commerce Engineering and manufacturing Finance and accounting Human resources Information technology Marketing Oil and gas Procurement and supply chain Property and construction Sales An Established Brand The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry. A Market Leader The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world. Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://www.michaelpage.ca/