Salesforce Functional Development Engineer (FDE)

Salesforce Functional Development Engineer (FDE) Job Description

• Collaborate with business stakeholders to gather, analyze, and document functional requirements and translate them into Salesforce solutions.
• Design and configure scalable solutions across Salesforce products including Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud.
• Create user stories, process flows, functional specifications, and acceptance criteria for development teams.
• Configure Salesforce features such as Flows, approval processes, security settings, reports, and dashboards.
• Partner with architects and developers to ensure business requirements are effectively implemented and aligned with Salesforce best practices.
• Lead requirement workshops, stakeholder discussions, solution demonstrations, and user acceptance testing (UAT).
• Support data migration, system integrations, release management, and production deployment activities.
• Analyze business processes and recommend improvements to enhance operational efficiency and user experience.
• Provide production support, troubleshoot functional issues, and drive continuous platform optimization.
• Work within Agile/Scrum teams and ensure high-quality delivery through collaboration, testing, and governance.

Critical Certifications Required

Mandatory

• Salesforce Certified Administrator
• Salesforce Certified Advanced Administrator
• Salesforce Certified Business Analyst
• Salesforce Certified Platform App Builder

Highly Preferred

• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified AI Associate
• Salesforce Certified Agentforce Specialist
• Salesforce Certified Data Cloud Consultant
• Salesforce Certified Application Architect (for senior roles)

Experience Requirement

• 10+ years of Salesforce functional consulting, business analysis, solution design, configuration, and implementation experience.