Role Overview
We are hiring a Salesforce Lead Developer with strong Financial Services Cloud (FSC) and Banking domain experience, along with hands-on expertise in Data 360, Agentforce (AI), and Omni-Channel.
This is a hands-on leadership role, responsible for designing, building, and delivering scalable Salesforce solutions for enterprise banking transformation programs.
Key Responsibilities
• Lead end-to-end Salesforce design & development (Apex, LWC, APIs)
• Implement Financial Services Cloud (FSC) - customer 360, onboarding, KYC, lending workflows
• Build unified customer data platform using Salesforce Data 360 (Data Cloud)
• Develop AI-powered solutions using Agentforce (Agent Builder, Prompt Builder, Einstein AI)
• Configure Omni-Channel routing & messaging (chat, voice, digital)
• Design scalable integrations & architecture across enterprise systems
• Lead code reviews, and delivery execution
Mandatory Skills
• Strong hands-on: Apex, LWC, Lightning, Integrations (REST/SOAP)
• Financial Services Cloud (FSC) - Mandatory
• Banking domain experience (Retail / Lending / Customer onboarding / KYC)
• Salesforce Data 360 / Data Cloud
• Agentforce (AI, Prompt Builder, Agent Builder, Einstein AI)
• Omni-Channel (routing, messaging, queues, agent capacity)
Preferred Skills
• MuleSoft / integration experience
• CI/CD tools (Autorabit, Copado, Gearset, Jenkins)
• Salesforce security & compliance
Certifications (Preferred)
• Salesforce Platform Developer I/II
• FSC Accredited Professional
• Data Cloud / AI certifications
Ideal Candidate
• FSC SME with strong development background
• Experience in banking digital transformation programs
• Proven ability to lead teams + deliver hands-on solutions
• Strong stakeholder communication skills
Note
• Only candidates with Banking + FSC + hands-on Salesforce + AI/Data experience will be considered
• Immediate joiners / short notice preferred