Salesforce Performance Tester

Job Title: Salesforce Performance Tester
Remote

Responsibilities

• Evaluate and ensure the scalability, reliability, and responsiveness of Salesforce applications across multiple environments.
• Develop and execute performance test strategies specific to Salesforce applications on Service Cloud and Experience Cloud.
• Build and run performance test scripts using tools such as JMeter, LoadRunner, etc.
• Simulate user loads for Salesforce UI, Experience Cloud portals, API integrations, and batch/async processes.
• Validate response times, throughput, latency, governor limits, platform events, and async queue responses; document performance defects with detailed logs.
• Capture, analyze, and report performance metrics related to Apex, SOQL queries, flows, REST/SOAP APIs, LWC Components, etc.
• Evaluate integration performances across external APIs, AWS/Snowflake data fetches, and authentication flows.
• Collaborate with developers, architects, and cross-functional teams to optimize performance and set up advanced system performance monitoring.
• Verify scalability for high traffic portals, high volume APIs, seasonal surges, and enterprise releases.
• Participate in Agile development initiatives, including standups, planning, grooming, and estimation.
• Conduct peer reviews of test cases and documentation.

• 8+ years of hands-on performance testing experience, including at least 4 years of Salesforce performance testing.
• Proficiency in navigating Salesforce and understanding its terminology, with experience working on large, complex Salesforce projects.
• Experience in QA test management on Salesforce, including functional and non-functional testing, executing Test Plans, Regression Test Suites, UI, backend, components, and integrations.
• Hands-on experience creating automation test scripts from scratch and performing test automation activities.
• Experience with tools like Micro Focus/OpenText, Performance Center (LoadRunner), Selenium WebDriver, and Cucumber, integrated with Jenkins/GitHub.
• Developing testing documentation such as Test Summary Reports and traceability reports; analyzing performance test results for bottlenecks and optimization.
• Testing Salesforce-to-Snowflake ETL/ELT pipeline performance.
• Knowledge of API performance testing (REST, SOAP, GraphQL).
• Familiarity with CI/CD pipeline integration for automated testing.
• Excellent communication skills, able to convey complex technical topics effectively.
• Must have resided within the United States at least three (3) out of the last five (5) years.
• Willingness to obtain a CMS Public Trust clearance (T4).

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1