Amazon Web Services (AWS), Apex Programming Language, Application Programming Interface (API), Artificial Intelligence (AI), Automation, Best Practices, Cloud Architecture, Cloud Computing, Coding Standards, Conversation Engine, Customer Support/Service, Customer/Client Research, Data Modeling, ERP (Enterprise Resource Planning), Enterprise Architecture, Marketing, Microservices, Microsoft Windows Azure, Middleware, Performance Tuning/Optimization, REST (Representational State Transfer), SOAP (Simple Object Access Protocol), Sales Strategy, Salesforce.com, System Integration (SI), Team Player, Use Cases