Apex Programming Language, Cloud Computing, Debugging Skills, Incentive Programs, Presentation/Verbal Skills, Production Support, Reporting Dashboards, Sales, Salesforce.com, Service Level Agreement (SLA), Team Player, Technical Support
LOCATION
Olympia, WA
POSTED
5 days ago
**Salesforce Production Support Engineer**
**The candidate needs to be available for support all the time.**
**Required Qualifications:**
· 5 + years salesforce production support / development experience with Sales Cloud, Service Cloud and Health Cloud
· Hands on to resolve L2 and L3 Production issues
· Salesforce skills: Configuration, Flow, Apex, Visualforce, Aura, LWC, Integration, Reports and Dashboards
· Good in verbal and written communication, proactive to collaborate with other teams to resolve Production incidents as per defined SLA's.
· Ability to debug and provide on-going technical support to Production incidents.
· Ability to collaborate with End Users and business stakeholders.
· Certification(s) Platform Developer I (mandatory), Platform Developer II (nice to have)
**Salary and Other Compensation:**
Applications will be accepted until 05/29/2026.
The annual salary for this position is between $ 80,000- $ 100,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
+ Medical/Dental/Vision/Life Insurance
+ Paid holidays plus Paid Time Off
+ 401(k) plan and contributions
+ Long-term/Short-term Disability
+ Paid Parental Leave
+ Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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IND123
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.