Job Overview:
Pay Range: $75.00hr - $80.00hr
Requirement/Must Have:
- At least 10 years of IT experience.
- Proven experience (at least 5 years) in managing Salesforce implementation and enhancement projects of varying complexities.
- Solid understanding of project management methodologies, tools, and techniques.
- Demonstrable experience in leading teams using Agile/Scrum methodologies and principles.
- Excellent knowledge of Salesforce fundamentals and experience with at least two Salesforce clouds (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud).
- Strong analytical, problem-solving, and decision-making skills.
- Exceptional communication, interpersonal, and stakeholder management skills.
- Ability to work independently and as part of a collaborative team.
- Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
- Certified Scrum Master (CSM) or equivalent Agile Certification.
- Project Management Professional (PMP) Certification.
- Salesforce Administrator Certification.
Responsibilities:
- Lead end-to-end delivery of Member 360 implementation across Salesforce Data Cloud, Salesforce CRM, MuleSoft, Epic, Sabre and Marketing Cloud.
- Manage project governance, steering committees, executive reporting, RAID logs and milestone tracking.
- Coordinate Identity Resolution, Data Quality, Data Governance, Data Stewardship and Integration workstreams.
- Lead Agile ceremonies, sprint planning, backlog management and release planning.
- Facilitate workshops with business, architecture, data, and technology stakeholders.
- Manage vendor, resource, budget, risk and dependency tracking.
- Ensure successful onboarding of Salesforce Data Cloud, unified customer profiles, householding and preference management.
- Drive business readiness, UAT, training, change management and production deployments.
- Track KPI realization and value delivery throughout the program lifecycle.
Nice to Have:
- Salesforce Certified Sales Cloud Consultant.
- Salesforce Certified Service Cloud Consultant.
- Salesforce Certified Marketing Cloud Consultant.
- Other relevant Salesforce certifications.
Skills:
- Salesforce.
- Salesforce Data Cloud.
- Salesforce CRM.
- MuleSoft.
- Epic.
- Sabre.
- Marketing Cloud.
- Agile.
- Scrum.
- Project Management.
- Identity Resolution.
- Data Quality.
- Data Governance.
- Data Stewardship.
- Integration.
- UAT.
- Change Management.
Qualification And Education:
- Certified Scrum Master (CSM).
- Project Management Professional (PMP).
- Salesforce Administrator Certification.
Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.