Salesforce QA Hybrid San Francisco, CA 3 days/week
Full Time
Key Responsibilities
Perform functional testing of Salesforce applications (Service Cloud).
Design, write and execute detailed test cases based on business requirements.
Apply Salesforce admin concepts for configuration and testing support.
Identify, document and track defects; collaborate with development teams for resolution.
Collaborate closely with developers and Meta engineers to ensure comprehensive test coverage.
Required Skills
Strong experience in Salesforce functional testing.
Good understanding of Salesforce admin concepts (user management, security, configuration, Escalation/de escalation, Case management , case routing , Agent configeration).
Experience with defect tracking and reporting tools.
Secondary Skills
Experience with Experience Cloud (Community Cloud) testing.
Qualifications
3+ years of experience in Salesforce QA or similar roles.
Good analytical and problem-solving skills.
Excellent communication and teamwork abilities.
Numbers & Facts
Location
San Francisco, CA
Skills
Bug Tracking/Defect Managementunmatched
Business Caseunmatched
Case Managementunmatched
Cloud Applicationsunmatched
Communication Skillsunmatched
Customer Escalationsunmatched
Functional Testingunmatched
Quality Assuranceunmatched
Salesforce.comunmatched
Team Playerunmatched
Test Caseunmatched
Testingunmatched
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