Salesforce QA Software Development Engineer in Test (SDET) II

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work you'll do

As a Software Development Engineer in Test II (SDET II) on the Human Services Transformation team, you will be responsible for...

• Review business requirements, user stories, and acceptance criteria to define test scope, identify gaps, and assess downstream impacts.
• Create, maintain, and execute functional test cases, test scripts, and test data aligned to end-to-end business workflows across Salesforce, web applications, mobile applications, application programming interfaces, and integrated systems.
• Perform sprint, regression, system integration, and user acceptance testing support to validate eligibility, enrollment, benefits, claims, case management, and other business processes.
• Log, track, triage, and retest defects, including documenting reproduction steps, expected results, and supporting evidence.
• Partner with business analysts, developers, product owners, and testing teams to support test planning, defect triage, release readiness, test traceability, test status reporting, and client demonstrations of tested functionality.

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Human Services Transformation offering delivers large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies.

Qualifications

Required:

• Bachelor's degree in Information Systems, Computer Science, Engineering, or another technical field
• 2+ years of experience performing functional testing for enterprise applications in an Agile delivery model
• 1+ years of experience translating business requirements, user stories, and acceptance criteria into test scenarios and expected results
• 1+ years of experience creating and executing functional test cases, test scripts, defect tickets, and test evidence using Jira, Azure DevOps, Application Lifecycle Management, or comparable tools
• 1+ years of experience validating end-to-end business workflows, system integrations, application programming interfaces, and data flow across multiple systems
• Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve.
• Limited immigration sponsorship may be available.

Preferred:

• Experience testing Salesforce applications, including configuration-driven functionality, workflows, and integrations
• Experience supporting Health and Human Services systems, including eligibility, enrollment, Medicaid, Children's Health Insurance Program, Supplemental Nutrition Assistance Program, Temporary Assistance for Needy Families, child welfare, child support, unemployment insurance, or case management platforms
• Experience supporting system integration testing and user acceptance testing activities
• Experience using Postman or comparable tools for application programming interface testing
• Experience using Structured Query Language for test data validation
• Experience with accessibility, privacy, security, and compliance testing in public sector programs