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Salesforce QA Tester (Sales Cloud & CTI)

Judge Group
  • Frederick, MD
  • Remote
  • $90,000–$100,000 Per Year
  • Quick Apply
30+ days ago

Job Description

Location: Frederick, MD
Salary: $90,000.00 USD Annually - $100,000.00 USD Annually
Description:

Salesforce QA

Location: Remote

Fulltime

Job Description

Salesforce QA Tester (Sales Cloud & CTI)

 

•              Technical Skills

o             3+ years of QA experience with Salesforce Sales Cloud.

o             Hands-on experience testing CTI integrations 

o             Familiarity with Salesforce declarative features and data model.

o             Experience with QA Automation tools is a plus.

•              Certifications (Preferred)

o             Salesforce Administrator or Sales Cloud Consultant.

 

Roles & Responsibilities

•              Testing & Quality Assurance

o             Develop and execute test plans, test cases, and test scripts for Salesforce Sales Cloud features and CTI integrations.

o             Perform functional, regression, integration, and UAT testing.

o             Validate workflows, automation, and security settings within Salesforce.

o             Test CTI functionality including call routing, screen pops, and softphone integration.

•              Defect Management

o             Identify, document, and track defects using tools like Jira or similar.

o             Collaborate with developers and admins to resolve issues promptly.

•              Business Process Validation

o             Ensure Salesforce configurations align with business requirements.

o             Validate data integrity and system performance post-deployment.

•              Documentation & Reporting

o             Maintain detailed test documentation and provide regular QA status reports.

o             Create and update test cases for new features and enhancements.

    By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.


    Contact: ssharma17@judge.com
    This job and many more are available through The Judge Group. Find us on the web at www.judge.com

    Numbers & Facts

    LocationFrederick, MD (
    Remote
    )
    IndustryComputer/IT Services
    Salary$90,000–$100,000 Per Year
    Company Size5,000 to 9,999 employees
    Year Founded1970
    Websitehttps://www.judge.com

    About Company

    The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.

    The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.

    Skills

    • Acceptance Testingunmatched
    • Atlassian JIRAunmatched
    • Automationunmatched
    • Bug Tracking/Defect Managementunmatched
    • Business Developmentunmatched
    • Business Processesunmatched
    • Call Routingunmatched
    • Cloud Computingunmatched
    • Computer Telephony Integration (CTI)unmatched
    • Data Modelingunmatched
    • Data Qualityunmatched
    • Functional Testingunmatched
    • Integration Testingunmatched
    • Problem Solving Skillsunmatched
    • Process Validationunmatched
    • Quality Assuranceunmatched
    • Regression Testingunmatched
    • Salesunmatched
    • Salesforce.comunmatched
    • Screen Popsunmatched
    • Short Messaging Service (SMS)unmatched
    • Test Automationunmatched
    • Test Caseunmatched
    • Test Plan/Scheduleunmatched
    • Test Scriptsunmatched
    • Testingunmatched

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