Salesforce Solution Architect

JOB TITLE: Salesforce Solution Architect
JOB LOCATION: Boston MA
WAGE RANGE*: $98-$100
JOB NUMBER:  Client-27-1087-1087C-1087L-132920

JOB DESCRIPTION:

Salesforce Solution Architect

The Massachusetts Division of Occupational Licensure (DOL) is seeking to hire a highly experienced, well-organized, result driven Salesforce Solution Architect. The ideal candidate will have a deep understanding of enterprise architecture frameworks, best practices, and the ability to align technology solutions with business objectives. The Architect will play a critical role in designing and overseeing the implementation of the eLIPSE Licensing, Permitting, and Inspection project. 

Responsibilities, Knowledge and Skills: 

Business Alignment & Solution Design 
• Partner closely with business stakeholders to translate functional requirements into scalable Salesforce architecture and design. 
• Present viable solution options and design trade-offs to support informed decision-making. 
• Ensure existing and future designs align with enterprise architecture standards, data governance, and security policies. 
• Consult in the design process leveraging the Public Sector Solutions object model with DOL's vendor partner to ensure best solution options

End-to-End Solution Architecture 
• Coordinate with vendor partner on design and implementation of an integrated Salesforce solution encompassing multiple modules and interfacing with multiple systems. 
• Review and refine the overall system architecture, including data flow, integration points, and component interaction across Salesforce, MuleSoft, and connected systems/solutions. 
• Ensure consistency and coherence of design across all workstreams and prevent siloed decision-making. 
• Review, refine, and build upon Salesforce functional and technical documentation and ensure documentation accounts for best practice architectural standards, performance, flexibility, reliability, scalability, and security. 
• Review technical design and provide architecture insight/recommendations with building on the existing solution and proposed feature additions. 
• Provide strategic oversight and govern the end-to-end architecture across all components of the eLIPSE solution, ensuring solution designs are scalable, secure, interoperable, and in-compliance with EOTSS standards. 
• Articulate and present point of views on Salesforce product releases, roadmap features and their fit for the eLIPSE implementation. 

Integration & Data Architecture 
• Collaborate with integration and data teams to define and optimize interfaces between Salesforce and other enterprise systems. 
• Understand the technical interdependencies and assess the impact of changes on connected systems. 
• Guide data modeling, master data management, and synchronization strategies to ensure data quality and consistency across platforms. 
• Advise on the use of SOAP API, REST API, and BULK API with Salesforce. 

Technical Leadership & Governance 
• Manage DOL's internal Salesforce development team and provide direction and mentorship. 
• Develop solution designs and code for compliance with architectural standards and best practices. 
• Establish and enforce technical governance, ensuring alignment with enterprise architecture and security standards. 
• Conduct code reviews, enforce coding standards, and mentor junior developers to maintain high-quality code. 
• Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices. 
• Provide governance and best practices/standards supporting the full application implementation lifecycle (design, development, change control, UAT, deployment, and support). 

Collaboration & Continuous Improvement 
• Work in close coordination with other technical and functional workstreams, including external vendor partner to ensure cohesive solution delivery. 
• Identify opportunities to optimize architecture, improve performance, and leverage Salesforce platform capabilities effectively. 
• Stay current on Salesforce and integration platform releases, advising on enhancements and roadmap impacts. 
• Review current implementation configuration approach to identify gaps, risks and recommend improvements and optimization areas, including Custom Code and integrations. 

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities 

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.