Salesforce Solution Architect

Sammons Financial Group is seeking a Salesforce Solution Architect to provide architecture leadership for our Salesforce ecosystem within Shared Services Enterprise Applications, with a primary focus on Financial Services Cloud (FSC) and Service Cloud.

This role defines the organization-level solution direction for Salesforce-enabled capabilities and ensures solutions are scalable, secure, integration-driven, and aligned with divisional technology strategy. You will partner closely with business leaders, engineering managers, System Architects, and a peer Salesforce Solution Architect to shape the future of our Salesforce platform.

While primarily focused on organizational Salesforce strategy, this role will collaborate with Principal and other IT business unit Architect peers to align with broader standards and long-term platform direction.

This is a senior individual contributor role with significant cross-team influence.

Define Salesforce Solution Direction

· Own end-to-end solution architecture for Salesforce-enabled capabilities across FSC and Service Cloud.

· Translate business objectives into scalable designs across application, integration, data, and security domains.

· Develop and maintain architectural artifacts including context diagrams, integration flows, data models, and security patterns.

· Ensure alignment with divisional roadmaps and enterprise guardrails.

Lead Salesforce Integration Architecture

· Define integration strategies between Salesforce and core enterprise systems (policy administration, document management, digital portals, messaging frameworks, contact center platforms).

· Architect and guide use of:

o MuleSoft and API-led connectivity patterns

o Zero-copy data integration strategies

o Change Data Capture (CDC)

o Platform Events and event-driven architecture

o Asynchronous processing and scalable API patterns

· Ensure data consistency, resiliency, and observability across integrated systems.

· Promote reusable integration patterns and reduce point-to-point technical debt.

Shape Data & Platform Evolution

· Contribute to roadmap planning for Salesforce Financial Services Cloud and related platform capabilities.

· Guide architecture decisions involving Salesforce Data 360 (formerly Data Cloud), customer data unification, and advanced segmentation.

· Evaluate architectural impact of new Salesforce capabilities including Agentforce and emerging AI-driven features.

· Partner with data and enterprise teams to ensure proper governance, data lifecycle management, and regulatory compliance.

Serve as a Strategic Business Partner

· Collaborate with business stakeholders supporting customer service, agent onboarding, compliance, and corporate capabilities.

· Provide architectural options, tradeoff analysis, and risk assessments for new initiatives.

· Balance delivery velocity with long-term platform sustainability and integration integrity.

Strengthen Architectural Quality

· Conduct solution-level architecture reviews.

· Guide and mentor Salesforce System Architects and technical leads.

· Drive consistency in integration, automation, security, and data patterns.

· Identify and reduce technology debt within the Salesforce ecosystem.

Technical Expertise

Strong experience with:

· Salesforce Financial Services Cloud and Service Cloud

· MuleSoft and API-led integration architecture

· Event-driven architecture (Platform Events, CDC)

· Zero-copy and data virtualization integration strategies

· Data modeling and governance in regulated environments

· Identity, access, and security architecture

· CI/CD and DevOps practices for cloud platforms

Preferred:

· Salesforce Data 360 (Data Cloud)

· Agentforce

· Exposure to AI-enabled customer engagement capabilities

· General knowledge of AI/ML concepts and enterprise AI governance considerations

· Salesforce Service Cloud Voice exposure with Amazon Connect

• Bachelor's Degree in the field of Computer Science, Information Science, Management Information Systems Preferred
• Minimum 12 years' IT architecture and development experience Required
• Experience as System Architect on complex multi-subsystem solution delivery teams Required
• Knowledge/expert in computer programming languages Required
• Effective communications skills (verbal, written, and presentation) and ability to communicate with business partners and other IT staff required
• Skills in using required architecture, design, and development tools required
• Problem solving skills sufficient to identify opportunities, perform research and recommend a proposed solution to problems
• Able to work on multiple tasks and meet established deadlines
• Able to effectively influence the work of other team members without having HR management responsibility for them

• Comprehensive health coverage for you and your family, including Medical, Dental, Vision, HSA & FSA options, and term life insurance.
• Competitive compensation with a performance-based incentive program tied to clear goals and individual and/or company success.
• Invest in your future with our 100% company-funded Employee Stock Ownership Plan (ESOP), plus automatic enrollment in our 401(k).
• Work–life balance that means something. Friday afternoons off year-round, generous paid time off, and paid holidays.
• Commit to your growth with paid development time, tuition reimbursement, and professional development opportunities across industry, individual, and leadership programs.
• Make an impact beyond the workplace through volunteer time off, and our company nonprofit matching gift program, supporting the causes that matter most to you.
• An ownership culture that inspires; join a connected, values-driven workplace where employees take accountability, support one another, and are empowered to do their best work—together shaping our future shared success.

Sammons Financial Group Is An Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by applicable law.

ADA
Sammons Financial Group is committed to providing reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you need assistance or a reasonable accommodation at any stage of the application or hiring process, including navigating our website or applying for a position, please contact HR@sfgmembers.com or call 800-728-2987.

E-Verify
Sammons Financial Group participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Policy for External Search Firms and Agencies
Sammons Financial Group maintains an internal Talent Acquisition function and does not accept unsolicited resumes or candidate submissions from search firms, staffing agencies, or other third-party recruiting vendors. Please review our Recruitment Agency Policy for additional information here.