Salesforce System Analyst

Salesforce System Analyst(Need 15+)

Location: St. Louis, MO (Onsite) - Need Local Candidates Only

Job Summary:
We are seeking a proactive and detail-oriented Salesforce System Analyst to join our team in St. Louis, MO. This role is ideal for a professional experienced in gathering business requirements, managing Salesforce implementations, and handling complex data-related initiatives. Experience or interest in AI-driven agent platforms like AgentForce is a strong plus.

Requirements

Key Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements.
  
• Translate business needs into functional specifications and configure Salesforce accordingly.
  
• Serve as a liaison between business users and technical teams to ensure successful system implementations and enhancements.
  
• Work with large datasets—perform data mapping, data migration, validation, and integration within Salesforce.
  
• Support end-to-end Salesforce implementations and feature rollouts.
  
• Manage Salesforce user roles, profiles, permissions, page layouts, and workflows.
  
• Identify areas for system improvement and provide recommendations aligned with business goals.
  
• Troubleshoot and resolve Salesforce issues and data discrepancies.
  
• Engage with cross-functional teams including developers, QA, and product managers.
  

Nice to Have:

• Exposure to or working knowledge of AgentForce, Salesforce AI/Einstein, or similar AI-based agent platforms.
  
• Understanding of AI integration in CRM platforms or digital engagement tools.
  
• Salesforce certifications (Administrator, Business Analyst, or Platform App Builder).
  

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
  
• 13–17 years of experience as a Salesforce Analyst or System Analyst.
  
• Proficiency with Salesforce Lightning, Salesforce CRM, and Salesforce Admin tasks.
  
• Strong analytical, organizational, and communication skills.
  
• Experience in working with Agile/Scrum teams.
  

Preferred Tools/Technologies:

• Salesforce Lightning
  
• Salesforce Service/Experience/Marketing Cloud
  
• JIRA / Confluence
  
• Data tools like Excel, SQL, or data mapping tools
  
• AgentForce or other conversational AI platforms (Nice to have)