Salesforce Technical Architect

Must Have Technical/Functional Skills

The Salesforce Field Service Lightning (SFS/FSL) Architect should be able to build solutions on Salesforce that fully leverage standard out-of-the-box functionality as well as custom solutions where appropriate with the goal of keeping the platform as standard and scalable as possible. He/she should be able to advise solutions to the challenges encountered by Field service teams, making best use of FSL product features and capabilities, and Industry best practices. He/she should have excellent understanding of Salesforce platform configuration and development. He/she should also possess strong communication and influence skills to discuss, interact and collaborate with both technical team members and business stakeholders.

Roles & Responsibilities

Lead all technical aspects of SFS/FSL implementations and / or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lighting development.

• Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to the offshore senior and junior developers. • Provide the necessary guidance to estimate user stories • Clarify any ambiguity with the user story requirements and baseline the estimation • Deliver Field Service Lightning application architecture and guide development, integration, distributed data management, and application testing teams. • Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions. • Design and delivery of Salesforce FSL engagements for customers as part of DFSM Practice team • Understand challenges faced by the customer's Field Service teams and provide solution using Salesforce & FSL product features and capabilities, and Industry best practices.  • Working with customers to analyze and resolve Salesforce and FSL product related issues/requirements • Participate in the full software development life cycle from technical design to development, testing and deployment • Design and develop solutions that best leverage the Salesforce FSL features to support critical business functions and meet project objectives, business requirements and customer goals • Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives. • Develop, test, and document custom development, integrations, and data migration elements of FSL implementation. • Analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results. • Provide thought & technology leadership on Field Service Management to customer & Practice

Generic Managerial Skills, If any

Able to guide & help the team for successful delivery of FSL engagements Experience working in a Global delivery environment, preferably in client facing roles and representing remotely located teams

Salary Range-$100,000-$140,000 a year

#LI-KR3

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: M edical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.