Job Summary (List Format): Principal IT Salesforce Technical Architect
- Serve as strategic architecture leader for Salesforce solutions focused on end-to-end Pricing & Contracting (including CPQ, pricing management, and contract workflows).
- Partner with Commercial and IT stakeholders to define, govern, and modernize scalable target architecture, standards, and patterns across data, integration, security, and automation.
- Lead design sessions, workshops, and discovery activities to translate business requirements into scalable Salesforce solution designs.
- Own solution design, configuration, and enablement of delivery teams throughout the project lifecycle.
- Provide principal-level architecture leadership for complex, high-risk transformation initiatives, ensuring globally scalable solutions and minimizing technical debt.
- Estimate level of effort (LOE), assess feasibility, benefits, and risks for proposed solutions.
- Support System Integration Testing (SIT) and User Acceptance Testing (UAT), managing risks to ensure quality project outcomes.
- Deliver architecture documentation, including end-to-end solution diagrams covering people, process, and technology interactions.
- Drive architecture governance and portfolio lifecycle decisions to enhance scalability and reduce technical debt.
- Coach and mentor admins, developers, and team members; support and enable best practices.
- Develop and maintain architecture standards and patterns; evaluate and incorporate new Salesforce products and capabilities.
- Enhance and expand existing Salesforce platform implementations.
- Report to the Global Salesforce Commercial Platforms IT Director and collaborate within a globally distributed team.
Minimum Qualifications:
- Bachelor's degree (required).
- 10+ years of experience (with bachelor's) or 8+ years (with advanced degree) in IT roles.
- 5+ years hands-on Salesforce experience with at least 2+ years in a technical lead or architecture capacity.
Preferred Qualifications:
- 10+ years total Salesforce platform experience, including 3+ years in technical lead/architecture roles.
- Experience with Salesforce CPQ, Revenue Cloud, pricing & contracting technologies (e.g., Conga).
- Strong knowledge of Salesforce products, integrations (APIs, iPaaS such as MuleSoft, Informatica, etc.).
- Experience leading enterprise Salesforce implementations through full delivery lifecycle (waterfall/agile).
- Excellent solution architecture documentation and communication skills.
- Experience with data management/analytics, release management, and distributed/offshore teams.
- Experience with single-org and multi-org Salesforce deployments.
- Active Salesforce certifications (or ability to obtain upon hire).E
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