Salesforce Technical Manager

Role Summary
The Salesforce Technical Manager is responsible for leading the design, development, implementation, and support of Salesforce solutions. This role combines hands-on technical expertise with team leadership to deliver scalable, secure, and high-quality Salesforce applications that meet business needs.

Key Responsibilities

• Lead the technical design and architecture of Salesforce solutions.
• Manage a team of Salesforce developers, administrators, and technical consultants.
• Gather business requirements and translate them into technical solutions.
• Oversee development, testing, deployment, and support of Salesforce applications.
• Ensure best practices in Apex, Lightning Web Components, integrations, and data architecture.
• Review code, enforce coding standards, and support release management.
• Collaborate with business stakeholders, product owners, and cross-functional teams.
• Design and manage integrations between Salesforce and third-party systems using APIs and middleware.
• Monitor system performance, troubleshoot issues, and ensure platform stability.
• Drive governance, documentation, and compliance with security standards.
• Mentor team members and support their technical growth and certification goals.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 7+ years of experience in Salesforce development, administration, or implementation.
• 3+ years of experience leading technical teams or projects.
• Strong knowledge of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Lightning Experience.
• Hands-on experience with Apex, Visualforce, Lightning Web Components, SOQL, and Salesforce APIs.
• Experience with integration tools, middleware, and data migration.
• Strong understanding of Salesforce security, sharing rules, role hierarchy, and data model design.
• Experience with CI/CD, deployment tools, and release management.
• Excellent communication, leadership, and stakeholder management skills.

Preferred Qualifications

• Salesforce certifications such as Platform Developer I/II, Application Architect, or Technical Architect.
• Experience with enterprise-scale Salesforce implementations.
• Knowledge of Agile/Scrum methodologies.
• Experience working with offshore or distributed teams.
• Familiarity with DevOps tools and version control systems such as Git.

Key Skills

• Salesforce architecture and development
• Team leadership and mentoring
• Integration and API design
• Technical problem-solving
• Project coordination and delivery
• Stakeholder communication
• Code review and quality assurance

 

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