Salesforce Technical Solution Architect – Platform Developer I | Professional Services, POCs & Implementation
KORE1 Technologies
Ann Arbor, MI
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JOB DETAILS
SALARY
$120,000–$150,000 Per Year
SKILLS
Accounting, Adobe Product Family, Amazon Simple Storage Service (S3), Application Builders, Application Programming Interface (API), Authentication, Automation, Autoscaling, Backlog Prioritization, Best Practices, Business Analysis, Business Skills, Certificate Authorities, Channel Support, Cloud Storage, Communication Skills, Consulting, Contract Management, Cross-Functional, Customer Relations, Customer Support/Service, Customer Training, Customer/Client Research, Data Modeling, DevOps, Documentation, Enterprise Architecture, Establish Priorities, Feasibility Analysis, Finance, Git, Government, Government Requirements, Identify Issues, Independent Software Vendor (ISV), Leadership, Microsoft SharePoint, Middleware, Model Validation, Needs Assessment, OAuth, Onboarding, Organizational Skills, Partner Sales, Post-Sales, Pre-Sales, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Product Backlog, Product Demonstration, Product Planning, Product Support, Professional Services, REST (Representational State Transfer), Requirements Management, Risk Analysis, SOAP (Simple Object Access Protocol), Sales, Salesforce.com, Single Sign-On (SSO), Solution Sales, Statement of Work (SOW), System Architecture, Systems Administration/Management, Technical Consulting, Technical Leadership, Technical Presentation, Technical Recruiting, Technical Sales, Technical Support, Technical Writing, Technical/Engineering Design, Training/Teaching, United States Citizen, Usability Engineering, Use Cases
LOCATION
Ann Arbor, MI
POSTED
8 days ago
Location: Candidates must be located within commuting distance of Ann Arbor, MI. During onboarding, this role requires in-office collaboration approximately 2-3 days per week. Following onboarding, on-site presence becomes occasional and is typically limited to periodic team collaboration, meetings, and company events.
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Salesforce Technical Solution Architect - Platform Developer I | Professional Services, POCs & Implementation
The Solution Architect plays a critical role in designing, configuring, and delivering solutions across onboarding, professional services, and custom implementations. This hands-on, customer-facing position ensures clients realize value quickly through scalable architecture, clear guidance, and seamless deployment experiences. You will collaborate closely with Sales, Customer Success, Product, Support and Engineering to translate business requirements into technical solutions, streamline implementation processes, and support customer enablement as S-Docs continues to scale.
Responsibilities:
Solution Design & Architecture
- Lead technical solution design during onboarding, professional services, and technical support engagements.
- Translate customer requirements into scalable configurations and Salesforce-based solutions.
- Configure and implement templates, workflows, and integrations using Apex, Flows, LWCs, and other Salesforce technologies.
- Troubleshoot and resolve issues during implementation and post-sale production usage to ensure high-quality delivery.
- Document requirements, technical specifications, and completed solutions for internal continuity.
- Maintain and expand a solution catalog and best-practice architecture patterns.
Customer-Facing Delivery & Enablement
- Serve as a trusted advisor by simplifying complex technical concepts for both technical and non-technical audiences.
- Deliver customer training and enablement during and after implementation.
- Provide proactive and reactive guidance on best practices.
- Participate in POCs, solution demonstrations, and scope definition for Statements of Work.
- Support customers through go-live, adoption, and long-term success.
Cross-Functional Collaboration
- Work closely with Customer Success, Sales, Product, Support and Engineering to ensure smooth handoffs, identify risks, and resolve technical challenges.
- Surface customer insights, technical gaps, and enhancement requests to inform the product roadmap.
- Represent the customer perspective in discussions on scalability, usability, and feature development.
- Partner with Sales on technical feasibility assessments and level-of-effort estimates.
- Partner with Support and Engineering on post-sale production use case optimization.
- Partner with Product on backlog and roadmap prioritization based directly on customer feedback.
Process Improvement
- Contribute to improving onboarding and implementation processes to enhance consistency, efficiency, and time-to-value.
- Contribute to product prioritization through direct input based on 1:1 customer interactions.
- Help refine internal tools, documentation, and delivery methodologies as the team scales.
External Representation
- Represent at customer onsite visits and industry events such as Dreamforce and Salesforce World Tours.
Requirements:
- Bachelor's degree required (Engineering or Technical discipline preferred).
- Salesforce Certified Platform Developer 1 or higher required
- 3-7+ years of experience in Salesforce consulting, professional services, solution architecture, technical consulting, onboarding, or implementation roles.
- Deep Salesforce platform expertise with hands-on development experience using Apex, Lightning Web Components (LWC), Flows, SOQL, Visualforce, automation, and platform best practices.
- Ability to personally design, configure, develop, troubleshoot, and deliver Salesforce solutions; not a purely advisory architecture role.
- Experience translating business requirements into scalable Salesforce-based technical solutions.
- Experience leading customer discovery sessions, gathering requirements, and identifying business needs beyond stated requirements.
- Experience working directly with external customers in a consultative, customer-facing capacity.
- Experience with Salesforce integrations, including REST/SOAP APIs, OAuth, platform events, middleware concepts, and external systems.
- Strong understanding of Salesforce security, data modeling, validation rules, sharing models, and governance best practices.
- Ability to support both pre-sales solutioning/POCs and post-sale implementation delivery.
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
- Ability to manage multiple customer engagements simultaneously in a fast-paced consulting environment.
- Ability to assess business objectives, propose design options, and drive stakeholder alignment.
- Excellent communication skills with the ability to present complex technical information clearly.
- Strong organization and ability to manage multiple customer engagements.
- Customer-first mindset and commitment to delivering high-quality experiences.
- Strong problem-solving skills and a passion for continuous learning.
- U.S. Citizen or Permanent Resident; no visa sponsorship or transfers available.
- Local to the Ann Arbor / Detroit metro area or able to commute to the Ann Arbor office periodically as needed.
Preferred Qualifications
- Prior professional services, consulting, or Salesforce ISV experience
- Experience supporting external customer implementations with project-based deliverables.
- Experience with document generation, e-signature, contract lifecycle management, or workflow automation platforms (e.g., S-Docs, Conga, Nintex, DocuSign, Adobe Sign, Ironclad).
- Experience integrating Salesforce with AWS S3, Box, SharePoint, or similar cloud storage platforms.
- Familiarity with public sector environments, including CAC/PIV authentication, SSO, certificate authorities, or government security requirements.
- Experience with broader integration patterns, middleware platforms, and enterprise system architectures.
- Experience with Git, Copado, Gearset, or Salesforce DevOps processes.
- Salesforce Administrator, Platform App Builder, Platform Developer II, OmniStudio Developer, or additional Salesforce certifications.
- Experience working with Salesforce-native ISV products sold through the AppExchange.
Compensation depends on experience but is typically $120-150K plus 30% bonus. However, we are willing to send qualified candidates over-budget. Please note it might affect the bonus percentage, though.
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.
About the Company
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