Customer Experience, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Event Management, Event Marketing, Inventory Management, Marketing, Organizational Skills, Sales Management, Salon Services, Willing to Travel
Job Description
The Salon Coordinator plays a vital role in managing the day-to-day operations of a large salon team, ensuring seamless appointment scheduling, client communication, and inventory management. This position supports a dynamic team of 16+ staff and assists with event planning and marketing efforts to enhance client engagement and salon visibility. The ideal candidate will be familiar with third-party booking software and comfortable with occasional travel to events or other locations. This role offers growth opportunities leading to advancement as a salon manager.
Responsibilities
- Schedule and manage client appointments using third-party booking software
- Communicate with clients to confirm bookings and address inquiries
- Oversee inventory management ensuring supplies are stocked and organized
- Deliver exceptional customer service to enhance client satisfaction
- Coordinate and support salon events and promotional activities
- Assist with marketing initiatives to drive salon growth and client retention
Preferred Qualifications
- Previous experience working in a salon environment
Company Description
Forbici Salon and Spa is a independently owned full service salon in Downtown Arlington Heights, Il. The customer experience is very important to us and are looking for responsible, friendly people to help deliver superior customer service. We are a leader in our industry and are looking for career minded individuals to join our team of professionals who put our guests first at all times. If you are looking for a salon to grow with and fulfill your highest earning potential, we are the salon for you! We welcome stylists who want to get back into the field as well as new graduates. Your willingness to learn and grow is also a must!
Forbici Salon and Spa is a independently owned full service salon in Downtown Arlington Heights, Il. The customer experience is very important to us and are looking for responsible, friendly people to help deliver superior customer service. We are a leader in our industry and are looking for career minded individuals to join our team of professionals who put our guests first at all times. If you are looking for a salon to grow with and fulfill your highest earning potential, we are the salon for you! We welcome stylists who want to get back into the field as well as new graduates. Your willingness to learn and grow is also a must!