Salon Front Desk Supervisor

About the Role:
Join Mia Salonspa as a Salon Front Desk Supervisor, where you will be the welcoming face of our luxurious salon experience. This role is perfect for an organized and customer-focused individual ready to lead our front desk team in Rancho Cucamonga, CA.



Responsibilities:

• Oversee daily front desk operations, ensuring exceptional customer service.
• Manage appointment bookings and staff schedules efficiently.
• Train and mentor front desk staff to enhance service quality.
• Handle customer inquiries and resolve issues promptly.
• Maintain a clean and inviting front desk area as well as salon.
• Assist in managing inventory and supplies for the salon.
• Collaborate with salon management to implement promotional activities.
• Ensure compliance with salon policies and procedures.

Requirements:

• Proven experience in a salon front desk role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in scheduling software and POS systems.
• Ability to multitask in a fast-paced environment.
• Customer-oriented mindset with a passion for the beauty industry.
• High school diploma or equivalent; additional certifications are a plus.
• Flexibility to work weekends and holidays as needed.

About Us:
Mia Salonspa has been a leader in the beauty industry for over a decade, providing top-notch services and a relaxing atmosphere for our clients. Our team is dedicated to creating a positive and rewarding environment for both customers and employees, making Mia Salonspa a great place to work and grow.