Salon Operations Manager/ Asst manager

Moxie Salon and Beauty Bar - Raleigh

Raleigh, NC

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JOB DETAILS

SKILLS

Beauty Industry, Communication Skills, Cosmetology, Customer Experience, Customer Retention/Renewal, Customer Support/Service, Detail Oriented, Hair Coloring, Leadership, Maintain Compliance, Marketing, Operations, Operations Management, Order Supplies, Organizational Skills, People Management, Performance Analysis, Performance Metrics, Performance Reviews, Problem Solving Skills, Reporting Skills, Resolve Customer Issues, Revenue Growth, Safety Compliance, Safety Standards, Sales, Salon Services, Sanitation

LOCATION

Raleigh, NC

POSTED

30+ days ago

Job Posting: Salon Operations Manager

Position: Salon Operations Manager / Asst Manager
Location: [Your City, State]
Employment Type: Full-Time

About Us:
Moxie Salon & Beauty Bar is a thriving full service salon franchise offering affordable, luxury beauty services and membership perks who is expanding rapidly across the country in within North Carolina. Moxie offers all hair services including color & extensions , makeup, lash& brow services, full body waxing and custom spray tans. We are committed to delivering top-tier client experiences and maintaining a positive, professional environment for our team.

Job Overview:
We are seeking an experienced and motivated Salon Operations Manager to oversee daily operations, manage staff, and ensure excellent customer service. The ideal candidate will have strong leadership skills, attention to detail, and a passion for the beauty industry.

Key Responsibilities:
Manage and supervise salon staff, including scheduling, training, and performance evaluations.
Oversee day-to-day operations to ensure efficiency and service quality.
Monitor inventory and order supplies as needed.
Handle client inquiries, feedback, and issue resolution.
Implement and track sales, marketing, and customer retention initiatives.
Ensure compliance with health, safety, and sanitation standards.
Analyze performance metrics and prepare reports for management.

Qualifications:
3+ years of experience in salon management or hospitality operations.
Strong leadership, communication, and organizational skills.
Knowledge of salon software and appointment booking systems.
Proven ability to drive sales and team performance.
Passion for the beauty industry and excellent customer service skills.

Benefits:
Competitive salary and performance bonuses
Employee discounts on products and services
Opportunities for professional growth and development
Supportive, dynamic work environment

About the Company

Moxie Salon and Beauty Bar - Raleigh

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