We believe great client experiences start with passionate, well trained Team members who enjoy talking about the products and services they truly stand behind. We’re committed to promoting from within, and Receptionists are often first in line for opportunities to grow into other roles as openings become available in our current stores and as we expand into new locations. You can choose part time or full time, with a dependable schedule posted at least weeks in advance.
YOUR DAY TO DAY
Our Salon Receptionists are passionate about creating an exceptional experience for every client. From the moment a client walks through the door to their final interaction before leaving, receptionists make every part of the S+B salon experience welcoming, smooth, and seamless. In this role, you will check clients in and out, schedule appointments, maintain cleanliness throughout the salon, and respond to phone calls and text messages. At the heart of it all, each store operates like a supportive, tight knit team focused on delivering the best client experience.
RECEPTIONIST RESPONSIBILITIES
Greet, check in, and check out clients with our appointment booking system.
Learn and maintain strong knowledge of services, memberships, and products.
Maintain front of house organization and cleanliness, including the lobby and product shelves.
Support back of house upkeep, including laundry, disposables, and maintaining a clean work environment.
Answer client questions about appointments, and before and after service care.
Respond to client emails and text messages regarding appointments and services.
REQUIREMENTS
Customer service experience.
Excellent verbal and written communication skills.
Strong attention to detail and a positive attitude.
Ability to multitask and adapt in a fast paced environment.
WHAT WE OFFER
Consistent scheduling with 7-hour shifts (Part-Time and Full-Time available).
Competitive hourly pay.
Growth opportunities, including a path to become an Airbrush Technician with additional earning potential through gratuity and commission on product and membership sales.
Complementary sugaring and tanning services plus discounts on our product line.
401(k) Matching.
Healthcare is offered to full-time employees who work a minimum of 130 hours per month.
Numbers & Facts
Location
Austin, Texas
Skills
Calendar Managementunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Fast Foodunmatched
Laundryunmatched
Multitaskingunmatched
Presentation/Verbal Skillsunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Short Messaging Service (SMS)unmatched
Telephone Skillsunmatched
Writing Skillsunmatched
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