The Merchandise Sample Analyst acts as a lead liaison between merchandising offices, sample team & photo studio team to troubleshoot sample and vendor errors and own errors to resolution.
Essential Functions:
- Act as lead liaison between merchandising offices, sample team & photo studio
- Partner with internal merchant teams and vendor contacts to ensure accuracy & timeliness of product set up process flow
- Troubleshoot sample/vendor errors while working with merchandising and sample teams and own to resolution
- Daily reconciliation of samples to ensure data and tag information for samples are accurately labeled and entered
- Reconciling and reporting of samples that are scheduled to arrive at the studio that are not received/processed
- Collaborates cross-functionally on projects as assigned by the manager for process creation, streamlining and improvement.
- Orchestrate and serve as the point person to give direction to the onsite teams and scheduling onsite teams in partnership with other leaders
- Assist with customer service questions, warehouse issues and product questions as needed
- Continuously review sample tracking technologies and processes to ensure best practices
Education:
- Highschool diploma and/or equivalent experience
Work Experience:
- Experience operating successfully in a fast-paced, changing environment
Knowledge, Skills & Abilities:
- Expertise in Microsoft Office Suite, including Excel, Word and PowerPoint
- Workhorse, Sample Tracking, Salsify and Marketing Workflow experience preferred
- Strong communication skills. Comfort level in communicating with all levels in the organization and external vendors.
- Excellent supervisory, analytical and reasoning skills.
- Aptitude for finding creative solutions to complex problems.
- Ability to work with little supervision. Good organizational skills; detail oriented.
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