Position Summary
The position functions in a lead and subject matter expert capacity in supporting the Sample Receiving area by overseeing the smooth transition of the lab workflow involved in receiving and processing samples. The position also is responsible for training new Sample Receiving Technicians and answering technical questions.
Essential Functions and Responsibilities
Proficiency in every aspect of Sample Receiving department, and ability to support department with technical training needs and questions on documentation and procedures, providing instructions when needed
Discusses ways to improve time management for self and department, with supervisor/manager
Assists in training of new Sample Receiving Technicians in sample and receiving log-in processing procedures, including computer systems entry, and shipping procedures
Receives and logs-in samples in the LIMS system. Assists laboratory personnel in re-keying samples such as re-testing, correcting worksheets and work-orders, and reprinting worksheets.
Contacts internal and external clients by telephone to communicate sample problems or discuss follow-up questions.
Schedules employees for lab assignments when lead, supervisor or manager is not available to do so
Ensures that all samples are accounted for at the end of the day and follows-up on any issues that are found
Assists supervisor/lead in tracking and monitoring errors and ensuring "on hold" sample projects are followed up on and processed appropriately
Create, investigate and resolve a CCNC independently but with advice from leadership when needed