A prestigious, premium workplace community is seeking a polished Membership Concierge, preferably with a luxury events background, to deliver an elevated membership experience. This role is a premier opportunity for a hospitality professional with a luxury hotel, fine dining, or premium event background who is looking to transition out of late nights, weekends, and irregular shift schedules into an exciting, refined corporate hospitality environment with a M-F work week. As one of the primary faces of the property, this role creates a welcoming, sophisticated environment while supporting our vibrant member community, high-profile events, and daily operations.
Core Responsibilities —
Delivers exceptional, luxury-grade hospitality and communication across every interaction with members, VIP guests, vendors, and prospects.
Serves as the welcoming front desk ambassador, managing seamless arrival experiences and elevated reception protocols.
Oversees meeting room, private suite, and conference space bookings, ensuring flawless setup for high-level corporate meetings and private events.
Plays a hands-on role in the coordination, setup, execution, and breakdown of member networking functions, bespoke panel series, and private external events.
Assists with new member onboarding, integrating executives, entrepreneurs, and creatives into the community.
Manages incoming mail, package distribution, and administrative notifications with complete accuracy and discretion.
Maintains immaculate presentation standards across all member lounges, event spaces, and common areas.
Orders, stocks, and organizes all office, food and beverage, and event hospitality supplies.
Provides operational and event coverage across regional portfolio locations as business needs require.
Operational Involvement —
The Membership Concierge anchors the daily property environment and event logistics by:
Collaborating closely with the Community and Event Management teams to execute seamless daily programming.
Proactively anticipating member and event host needs before they arise during fast-paced gatherings.
Identifying opportunities to elevate the member journey and communicating continuous improvement feedback to leadership.
Acting as a true brand ambassador, consistently embodying luxury service standards, discretion, and warmth.
REQUIREMENTS:
1–2 years of customer-facing experience in luxury hospitality, boutique hotels, fine dining, high-end events, or premium customer service environments.
Strong background in event coordination or supporting elevated hospitality operations is strongly preferred.
Excellent verbal and written communication skills with a refined, professional demeanor.
Exceptional organizational skills, meticulous attention to detail, and a proactive problem-solving mindset.
Tech-savvy with proficiency in Google Workspace (Gmail, Drive, Calendar) and comfort learning workplace management or CRM software.
Ability to travel to local portfolio locations when staffing support is needed.
Passion for community-building, design, luxury service, and networking events.
BENEFITS:
Competitive Base salary ($75-80K+)
Daytime hours. No weekends.
Comprehensive health and wellness benefits package.
PTO
Dynamic work environment surrounded by innovative business leaders, entrepreneurs, and creatives