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Skills
Adjudicationunmatched
Billingunmatched
Calendar Managementunmatched
Calibrationunmatched
Certified Pharmacy Technician (CPhT)unmatched
Communication Skillsunmatched
Computer Systemsunmatched
Customer Support/Serviceunmatched
Facilities Managementunmatched
Facilities and Maintenanceunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Inventory Managementunmatched
Lift/Move 30 Poundsunmatched
Maintain Complianceunmatched
Manual Dexterityunmatched
Mathematicsunmatched
Medical Recordsunmatched
Medicationsunmatched
Multitaskingunmatched
Off-Site Storageunmatched
Patient Confidentialityunmatched
Pharmacyunmatched
Physical Demandsunmatched
Procedure Implementationunmatched
Professional Servicesunmatched
Reconciliationunmatched
Retailunmatched
Standard Operating Procedures (SOP)unmatched
Team Playerunmatched
Time Managementunmatched
Warehousingunmatched
Description
Job Description:
Job Summary: As an H-E-B Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services.
Key Responsibilities & Essential Functions:
Pharmacy Operations:
Role models / provides superior customer service and service standards
Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review
Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as required
Maintains H-E-B Rx screener status; participates in screening events
Assists with Pharmacy operations-related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out-of-date / dead stock returns, department communications, and others as needed)
Orders / manages inventory; processes invoices daily, on a timely basis
Reviews Warehouse and DSD orders
Checks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustments
Applies computer troubleshooting and prescription application overview
Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)
Performs other assigned duties
Compliance:
Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check
Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient
Ensures compliance with Central Fill check-in procedures
Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves
Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Age Requirement:
18+
Work Experience:
3+ years Pharmacy experience (preferred) - Preferred
1+ years Experience as an active retail Certified Pharmacy Technician - Required
Experience working in a fast-paced environment - Required
Knowledge/Skills/Abilities:
Working knowledge of all pharmacy-related management tasks and H-E-B RxEVO system - Required
Knowledge / understanding of H-E-B Pharmacy Standard Operating Procedures (SOPs) - Required
Advanced communication skills; advanced telephone etiquette - Required
Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager) - Required
Mathematical skills, including calculating measurements - Required
Ability to manage multiple priorities and shift focus between tasks - Required
Ability to maintain composure in high-stress situations - Required
Ability to work with little direct supervision; self-starter - Required
Welcomes working in a team-oriented environment and is open to cross-training - Required
Education:
HS Diploma or GED or equivalent - Required
Licenses/Certifications:
Active State of Texas registration as certified pharmacy technician (CPhT); maintain certification with 20 hours of continuing education every 2 years; recertify 60 days prior to expiration date - Required
Certification as an H-E-B Pharmacy Technician - Required
RxEVO certification - Required
Successful completion of all required training (e.g., H-E-B Screener certification, Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Pharm Tech and PCR, etc.) - Required
Physical Demands & Working Conditions:
Function in a fast-paced, retail, office environment
Work rotating shifts to meet business needs (includes nights and weekends)
Stand for extended periods (up to 12 hours)
Regularly lift 30 lbs or more
Use arms / hands in repetitive motion that require hand / finger dexterity
Meet specific vision requirements for this job, including close vision and color vision
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.