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SAP Application and Material Inventory Support Analyst

Axelon

Markham, ON

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JOB DETAILS
SALARY
$1–$33.42 Per Hour
SKILLS
1st Level Support, Analysis Skills, Atlassian JIRA, Bill of Materials (BOM), Communication Skills, Continuous Improvement, Customer Relations, Customer Support/Service, Data Processing, Detail Oriented, Establish Priorities, Frequently Asked Questions (FAQ), IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, Inventory Cycle Counts, Inventory Levels, Inventory Management, Inventory Reports, Inventory Transactions, Logistics, Manufacturing Operations, Materials Analysis, Onboarding, Operational Communications, Physical Inventory, Problem Solving Skills, Production Planning, Production Systems, Remedy, Root Cause Analysis, SAP, SAP MM, ServiceNow, Standard Operating Procedures (SOP), Supply Chain, Testing, User Documentation, User Interface/Experience (UI/UX), Warehousing
LOCATION
Markham, ON
POSTED
1 day ago

Summary:

  • Location: Markham, ON
  • Duration: 12 Months

Responsibilities:

  • SAP Inventory & Material Movements:
    • Creation of Panel Part Number in SAP
    • Extend the Panel Part Number between SAP instances
    • Populate bill of materials in SAP
    • Creation of Material Part Numbers in SAP
    • Coordinate with purchaser and manufacturing operations regarding SAP BOM
  • Inventory Accuracy & Stock Control:
    • Support cycle counts and annual/periodic physical inventory of on-hand Material vs SAP
    • Analyze stock discrepancies and work with warehouse/production to identify root causes
    • Use standard SAP reports (e.g., stock overview, material documents) to monitor inventory levels and movements
  • User Support & Issue Resolution:
    • Provide first-line support for SAP inventory and material-related issues
    • Investigate and resolve user errors, incorrect postings, and basic system errors
    • Log and track incidents in the ticketing system, escalating complex issues to senior SAP/IT teams when necessary
  • Process Support & Continuous Improvement:
    • Support standard operating procedures (SOPs) for SAP inventory and material handling
    • Identify recurring issues and propose improvements to processes or master data
    • Participate in testing of small changes or enhancements related to SAP inventory (e.g., new movement types, new locations)
  • Training & Documentation:
    • Provide “how-to” guidance to warehouse, production, and planning users on SAP material/inventory transactions
    • Create and maintain user guides, quick reference documents, and FAQs
    • Support onboarding of new users for inventory-related SAP processes

Requirements:

  • Education:
    • Bachelor’s degree in Supply Chain, Logistics, Business, Information Technology, or related field, or equivalent experience in warehouse, inventory, or production operations
  • Experience:
    • 1–2 years working with SAP in an inventory, warehouse, or production environment (or strong end-user/super-user experience)

Preferred Skills:

  • Technical/Functional Skills:
    • Hands-on experience with SAP MM Inventory Management (goods movements, stock types, reservations)
    • Good understanding of material master data and its impact on inventory
    • Ability to navigate SAP effectively and interpret error messages and material documents
    • Familiarity with standard SAP inventory reports (e.g., stock overview, material document lists)
    • Experience with ticketing/ITSM tools (e.g., ServiceNow, Remedy, Jira) is an advantage
  • Soft Skills:
    • Strong analytical and problem-solving ability with attention to detail
    • Clear, professional communication with operations, warehouse, and IT teams
    • Customer-oriented, with a sense of ownership for resolving issues
    • Ability to prioritize tasks in a fast-paced, operations-driven environment

Working Conditions:

  • On-site presence in warehouse or plant locations is required

About the Company

A

Axelon

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