| SAP EWM | ||
|---|---|---|---|
| Expert (10+ years experience) | ||
Level (optional) Criteria (optional) SAP - eWM - Extended Warehouse Management | |||
| Remote with Occasional Travel SAP EWM Consultant In depth knowledge on SAP EWM/SAP 3PL, Queue Monitoring & Processing, EWM-TM Integration Serve as the primary functional consultant for SAP S/4HANA Embedded EWM (or decentralized EWM, as applicable) and 3PL integrations in an Application Management Services (AMS) Engagement. Own steady-state support, defect resolution, minor enhancements, and continuous improvement for warehouse and logistics execution processes, ensuring stable operations and SLA adherence. Key responsibilities (AMS-focused) " Provide L2/L3 functional support for SAP EWM and 3PL-connected warehouse processes (incident/problem/change/service requests). " Perform triage, troubleshooting, and root-cause analysis for warehouse execution issues (inbound, outbound, internal movements, inventory). " SMQ2 Queue Monitoring & Fixes " Configure and support core EWM functions: o Inbound: ASNs, deconsolidation, GR, putaway, VAS (if used) o Outbound: waves, picking, packing, staging, loading, PGI o Internal: replenishment, bin-to-bin, physical inventory, cycle counting, scrapping o Warehouse structure: storage types/sections/bins, activity areas, work centers, packing specs " Support execution controls and optimization: WO/Wave management, labor/queue concepts (where used), exception handling, and monitoring. " Own/support 3PL integration (as applicable): interface monitoring, error handling, mapping clarification, and process alignment with provider SLAs. " Partner with business users and warehouse ops leads to capture requirements, propose improvements, and translate into user stories/functional specs. " Support testing activities: unit testing, regression, UAT support, and release/cutover coordination. " Maintain operational artifacts: runbooks, SOPs, knowledge articles, interface monitoring guides, and support playbooks. Required functional expertise " Hands-on SAP S/4HANA experience with EWM (Embedded or Decentralized), including: o Warehouse structure and master data (products, bins, HU, packaging specs where used) o Warehouse task/order concepts, RF processes (if applicable), and monitoring tools o Inbound/outbound/inventory end-to-end flows and exception scenarios " Strong integration understanding with: o S/4 MM/IM, SD/LE (deliveries), TM (if used), and FI impacts of goods movements " Practical knowledge of 3PL operating models and common integration patterns (e.g., IDoc/API/EDI via middleware), including reconciliation and control points. " Experience in AMS delivery: ticket management discipline, RCA, documentation, and stakeholder communications. Technical and delivery skills " Ability to work with technical teams (ABAP/CPI/PI/PO/BTP Integration Suite/middleware) to diagnose interface issues and define fixes. " Comfort using monitoring tools (EWM monitors, queues, IDoc monitoring, middleware dashboards) and producing clear defect narratives. " Strong communication with warehouse operations, IT, and external 3PL partners; able to lead calls through resolution. Qualifications " Bachelor s degree (or equivalent experience). " 8 + years (typical) SAP logistics experience with meaningful depth in EWM and exposure to 3PL integrations. " Warehouse/logistics domain experience (distribution, manufacturing warehousing, retail, or Client) preferred. Nice-to-have " Experience with RF Framework, MFS, Yard Logistics, Batch/serial handling, or regulated/controlled environments. " Exposure to SAP TM and dock/appointment processes. " SAP certifications in EWM and/or S/4HANA logistics. Success measures (typical AMS KPIs) " SLA attainment, reduction in warehouse disruption incidents, improved first-time-fix rate. " Stable, low-defect releases; high-quality documentation/KT; strong business satisfaction. | ||
| Location | Minneapolis, MN (Remote) |
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