SAP, Customer Service Management,
Required Skills (rank in order of Importance):
- 2 full life cycle SAP HCM project implementations
- Lead role implementation of SAP Public sector
- 7+ years of SAP HCM experience
Required Education/Certifications:
Bachelors in Human Resources, IT, Business or equivalent experience
Daily Duties / Responsibilities:
- Develop and maintain application programs based upon specifications
- Code, test and implement configuration modifications in the Human Resources (HR) and Payroll (PY) modules.
- Troubleshoot, identify and resolve problems that occur with programs or software
- Provide functional designs from end-user requirements.
- Document processes, designs and testing activities
- Involved in the lifecycle of critical projects from design through go-live
- Assist functional team with technical direction to design high quality solutions
- Provide solid, error free and efficient technical solutions with the minimum of management supervision
- Development of custom infotypes
- Development of custom Macros when necessary for Logical Databases
- Coding for HCM Structural Authorizations
- Working knowledge of the HR Cluster tables and schemas especially those related to the Payroll process
- Enhancements for Dynamic Actions
- Enhancements for Remuneration Statements
- BSI 10.0 Tax Software Tub and Cyclic applications and trouble shooting
- Prepare functional estimates that will be used for project planning purposes
- Assist in identifying and resolving SAP issues across multiple functional areas
- Provide problem resolution for SAP support issues to internal business partners and maintain support logs and technical documentation
- Research SAP/OSS notes to resolve issues
- Establish development standards for portal technologies
- Provide after-hours support of the SAP system as needed
- Facilitate requirements sessions and identify opportunities to improve existing programs
- Resolve issues with programs that are causing system performance problems
assist with upgrades, Support packs and enhancements - Other duties as assigned as project needs dictate
General
- Provide effective and timely oral and written communications to management, peers and users.
- Identification and escalation of issues and risks to management in a timely manner.
looking for an SAP Developer/Global Support Manager
Interview Process: 1 round, Virtual/Online
Duration of the Contract: 12 months
Possibility for Extension: Yes
Work Location: Hybrid (2-3 days in office, 2-3 days remote).
Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.