Must Have Technical/Functional Skills
Lead/support end-to-end functional design, configuration, and deployment of SAP S/4HANA AR/O2C processes including billing, invoicing, cash application, receivables clearing, dispute management, and credit card settlements. Extensive knowledge of O2C cash processes, credit/debit card settlement, merchant fee accruals and actuals, monthly true-up concepts, chargebacks, re-presentments, and AR reconciliation. Experience in handling credit card settlement files, daily/monthly fee files, chargeback/dispute files, Lockbox, Electronic Bank Statement, and resolution of incidents related to these areas. Ability to manage FSCM Dispute Management cases and related incidents, including case creation/update, reason-code mapping, respond-by dates, and linkage to FI postings. Knowledge of Electronic Bank Statement configuration and troubleshooting. Good knowledge of interfaces with third-party payment processors from a functional perspective, including file layout review, source-to-target mapping validation, control totals, duplicate checks, exception handling, and reprocessing requirements. Working knowledge of SAP AIF business monitoring and error-handling concepts; able to define expected functional outcomes for AIF/ABAP teams without owning ABAP development. Ability to define and validate GL posting rules for AR/O2C interfaces, including receivable offsets, document types, posting dates, fiscal-period treatment, account determination, and reconciliation impacts. Excellent communication skills, documentation, and stakeholders' management skills. Develop and execute functional test scripts, integration test cases, regression tests, and User Acceptance scenarios.
Roles & Responsibilities
Requirements gathering; lead requirements discussions with business if needed. Understand the existing process and suggest and implement solutions to existing issues. Work on enhancements and process improvements for AR/O2C settlement, dispute, reconciliation, and related interface processes. Analyze existing Chase/Fiserv settlement and dispute patterns and help translate Worldpay daily fee, monthly fee, true-up, and dispute-file requirements into SAP functional design decisions. Define and validate functional rules for GL postings, receivable offsets, fee accruals/actuals, true-up, chargeback/re-presentment, service-code/card-type/reason-code mappings, and FSCM case creation/update. Review file samples, source-to-target mappings, control totals, duplicate-prevention rules, posting-date rules, partial-processing rules, exception handling, and reprocessing requirements. Coordinate with AIF/ABAP, middleware, Payment Services, and vendor teams to validate file parsing, mapping, workflow exceptions, application logs, monitoring, retry, and reprocessing outcomes; not responsible for ABAP build. Evaluate configuration changes through regression testing, integration testing, UAT, and defect retesting. Interact with Business and IT teams as necessary to drive resolution of issues during testing, cutover, and hypercare. Maintain clear communication with business and other IT teams, including open items, risks, dependencies, design decisions, and handoff notes. Willingness to learn project-specific tools, custom tables, interface patterns, and operational support processes as needed.
TCS Employee Benefits Summary:
Discretionary Annual Inc entive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-KR3
Salary Range-$110,000-$125,000 a year