We are seeking a Senior SAP SuccessFactors Tech Lead / Consultant to support the implementation, configuration, testing, integration, stabilization, and ongoing support of SAP SuccessFactors and Employee Central Payroll (ECP).
The consultant will serve as a senior subject matter expert, partnering with HR, Payroll, IT, system integrators, and internal support teams. This role requires strong hands-on SuccessFactors configuration experience and the ability to provide technical and functional leadership throughout implementation, cutover, hypercare, and production support.
Must-Have Qualifications
- 15+ years of overall professional experience
- Minimum 3 full lifecycle SAP SuccessFactors implementations
- 3+ SAP SuccessFactors Employee Central (EC) implementations
- 2+ Employee Central Payroll (ECP) implementations
- Hands-on SAP SuccessFactors EC and ECP configuration
- Experience with Workforce Software integrations
- Experience with Benefitfocus integrations
- Experience with SAP Integration Suite / CPI
- Experience with Integration Center
- Strong knowledge of Business Rules, MDF, Workflows, and Role-Based Permissions
- Integration experience with:
- Workforce Software
- Benefitfocus
- ADP Tax & Garnishment Services
- OpenText
- SAP ERP / S/4HANA
- Strong understanding of HR, Payroll, Benefits, Time & Attendance, and Workforce Management
- Experience mentoring internal HR technology / SuccessFactors resources
- Strong stakeholder management, troubleshooting, consulting, and communication skills
Key Responsibilities
- Configure and support SAP SuccessFactors Employee Central and Employee Central Payroll
- Support Performance & Goals, Compensation, and Onboarding
- Provide functional and technical leadership during implementation, testing, cutover, and hypercare
- Design, configure, troubleshoot, and support SuccessFactors integrations
- Work with SAP CPI / Integration Suite and Integration Center
- Support integrations with Workforce Software, Benefitfocus, ADP, OpenText, and SAP enterprise applications
- Review implementation partner designs, configurations, enhancements, and proposed solutions
- Challenge recommendations when necessary and provide practical best-practice guidance
- Assist with data migration, testing, payroll validation, and production readiness
- Develop technical documentation, knowledge-transfer materials, and support processes
- Mentor internal HR technology resources and help build long-term SuccessFactors/ECP support capabilities
- Provide production support and troubleshoot complex SuccessFactors and payroll issues
Required Technical Skills
SAP SuccessFactors: Employee Central, Employee Central Payroll, Performance & Goals, Compensation, Onboarding
Integration: SAP Integration Suite, SAP CPI, Integration Center, Workforce Software, Benefitfocus, ADP, OpenText, SAP ERP/S/4HANA
Configuration: Business Rules, MDF, Workflows, Role-Based Permissions
Functional: HR, Payroll, Benefits, Time & Attendance, Workforce Management
Education & Certifications
- Bachelor's degree in Information Systems, Computer Science, Human Resources, Business Administration, or related field
- SAP SuccessFactors Employee Central certification required/preferred
- Employee Central Payroll certification preferred
- Certifications in Performance & Goals, Compensation, or Onboarding are a plus
Important Screening Requirements
Candidates should clearly demonstrate the following on their resume:
- 15+ years of experience
- 3+ full lifecycle SuccessFactors implementations
- 3+ EC implementations
- 2+ ECP implementations
- Workforce Software integration
- Benefitfocus integration
- Hands-on EC/ECP configuration
- SAP CPI / Integration Suite
- Integration Center
- Business Rules, MDF, Workflows, and RBP
- ADP, OpenText, and SAP ERP/S/4HANA integrations
- Willingness to travel at least twice per month for approximately 2 weeks
- Ability to work onsite 2 days/week if local to the Dover, DE area
This is a senior-level role. Candidates without multiple full lifecycle SuccessFactors implementations and substantial EC/ECP hands-on experience will not be considered.