SAP Key User Specialist

Job Title: SAP Key User Specialist
Job ID: 5360
Work Location: Greer Packing Plant, Greer 90% Travel 10%
Duration: 12 months with the possibility of further extension
Work Type : 4 days/week onsite (after onboarding, 1 day/week remote allowed)
Work Hours: A-Shift, 40 hours per week

I. Position Purpose/Scope: What are the key objectives of the position?

• Supports and engages in the development of the client's plant detailed business concept.
• Supports in ensuring execution of the software systems and material flow in the client to support Production and Logistics, including material flow and inventory control.
• Troubleshoots, identifies root causes (process, hardware, and/or software), and resolves issues as necessary.
• Supports areas by leading transformation activities and facilitating improvements to optimize processes within existing production systems. Introduces and develops shop-floor processes delivered through a structured VPS (Value-Added Production System) approach, setting a centralized standard. Increases production efficiency, reliability, and stability, supports production teams, and solves problems.

II. Position Responsibilities/Accountabilities: List the major duties/accountabilities to achieve the position's key objectives.

• Monitors production WIP's to ensure continuous flow and smooth transition of inventory to meet sequence, throughput and volume goals.
• Monitors and controls the internal production processes for all PLANT logistics processes through the use of SAP IM/WM software controlling systems.
• Monitors PLANT replenishment systems and interfaces with telegrams between PLC’s and SAP.
• Monitors various inventory reports in SAP.
• Monitors KPIs and takes action to improve results through communication and escalation to the responsible party and/or process/system improvements.
• Ensures compliance to logistics processes, PLANT targets, and Global requirements.
• Logistics key user responsible for work instructions development/accuracy, UAT (user acceptance testing), training end-users, approving systems access, and managing business change requirements.
• Solves inbound/outbound inventory flow in dispositive and operative material flow.
• Serves as technical contact for 2 ^nd level (3 ^rd Party) and 3 ^rd level (client IT) support for incidents related to problem solving and/or change management.
• Maintains accurate master data in SAP software systems.
• Steers future development and implements activities related to PLANT replenishment systems- In terms of new requirements and enhancement needs.
• Develops and sustains effective working relationships with all Manufacturing technologies and management teams to ensure Spartanburg uptime and volume targets.
• Acts as a proxy for other physical logistics systems experts in their absence.
• Ensures that SAP IM/WM software systems activities and strategies are aligned to support PLANT goals and targets.
• Ensures data accuracy (error codes, inventory, log files, control cycles, etc.) through audits and resolves discrepancies as required.
• Recognizes errors, identifies root causes, and problems. Resolves hardware/software errors and faults by working with ESA and IT.
• Leads physical logistics regarding systems testing (UATs), systems development, troubleshooting, and structure changes (PLC), and is responsible for go-live checks/changes.
• Physical logistics "key-user" responsible for work instruction development/accuracy, training other users and end-users, approving systems access, including profiling, and managing business change requirements.
• Serves as project manager for small to medium-sized projects, overseeing resources assigned, conducting status meetings, and effectively communicating the project status to stakeholders and process partners as delegated by the client manager.
• Develops project plans, administers the change control processes, and ensures that tasks are completed on time and within budget.
• Prepares business process mapping and function design.
• Translates high-level business requirements into functional specifications for IT development.
• Drives, steers, and/or facilitates problem-solving activities and methods across the area of responsibility.
• Implements strategic targets in the production process with regard to new technologies, innovations, and business optimizations using Continuous Improvement principles.
• Optimizes process by identifying and eliminating waste within the process.
• Introduces new process ideas generated from benchmarks and other best practices.
• Analyzes process or system failures to determine root cause and implements countermeasures.
• Performs other duties as assigned by the client operations supervisor.

Role Summary:
- Perform daily testing, parts profiling setup, and dashboard monitoring
- Act as SAP key user supporting operations
- Provide day-to-day troubleshooting and operational support in SAP

Must-Have Skills:
- Strong SAP system experience

Nice-to-Have:
- Warehouse Management experience
- Handling Unit (HU) management
- Project Management experience

III. Position Competencies:

1. Education:

BA/BS, preferably in Inventory Control, Business, Computer Science, Information Technology, Engineering or a technical area or related field, or 4+ years equivalent experience in a manufacturing logistics function.

B) Experience:

• 4+ years’ experience in a logistics key user function, preferably including material flow management, SAP WM, parts ordering, goods receiving, or demand/consumption.
• 2+ years’ experience in SAP systems, planning, analyzing, troubleshooting, testing, development, and application/system changes.
• 2+ years of continuous improvement, lean manufacturing, process/system optimization, process efficiencies, 6S, waste reduction, and workshop facilitation.
• 2+ years’ experience working in a team-oriented, collaborative environment.
• Experience in leading projects.

C) Licenses and/or Certifications:
Six Sigma Green or Black belt (preferred).

D) Knowledge/Skills/Abilities: Basic
3+ years of computer skills (Microsoft Office) with emphasis on Excel and Word.
3+ years of problem-solving skills.
2+ years of knowledge of manufacturing/logistics processes.
3+ years of knowledge of SAP warehouse management.
3+ years of knowledge in material flow, including SAP basics.
Basic German, Spanish, and Chinese a plus.
Basic 1-year communication/interpersonal skills.

About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

• Paid Holidays/Paid Time Off (PTO)
• Medical/Dental Insurance
• Vision Insurance
• Short Term/Long Term Disability
• Life Insurance
• 401 (K)