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SAP OTC Consultant

Tata Consultancy Services Ltd

Boston, MA

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JOB DETAILS
SALARY
$94,000–$140,000 Per Year
SKILLS
ABAP Programming Language, Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Billing, Business Analysis, Business Skills, Communication Skills, Computer Science, Consulting, Continuous Improvement, Cross-Functional, Customer Relations, Data Management, Data Migration, Documentation, Electronic Data Interchange (EDI), Help Desk, Identify Issues, Leadership, Master Data Management (MDM), Order Management, Order to Cash, Order/Customer Fulfillment, Pricing, Problem Solving Skills, Process Development, Process Improvement, Production Support, Requirements Management, Returns Processing, SAP, SAP Administration, SAP MM, SAP SD, Sales, Sales Management, System Test, Test Scripts, Testing, Time Management
LOCATION
Boston, MA
POSTED
6 days ago

Must Have Technical/Functional Skills:

  • Bachelor's degree in Engineering, Computer Science, or related discipline.
  • 8+ years of experience in SAP OTC modules
  • Strong knowledge of SAP SD (Sales & Distribution) and Order-to-Cash processes.
  • Experience in Sales Order Management, Pricing, Delivery, Billing, and Returns.
  • Good understanding of Customer Master Data and Credit Management.
  • Experience with SAP S/4HANA OTC processes and Fiori applications.
  • Knowledge of integration with SAP modules such as MM, FI/CO, WM/EWM, and TM.
  • Ability to analyze business requirements and design effective SAP solutions.
  • Experience preparing functional specifications and working with technical/ABAP teams.
  • Strong troubleshooting, problem-solving, and analytical skills.
  • Experience in system testing, UAT support, and defect resolution.
  • Knowledge of SAP interfaces, IDocs, EDI, APIs, and integration concepts.
  • Ability to create process documentation, test scripts, and training materials.
  • Strong communication and stakeholder management skills.
  • Experience working in implementation, rollout, upgrade, or support projects.
  • Ability to work independently and collaborate with cross-functional teams.
  • SAP SD/OTC certification and SAP S/4HANA experience are preferred.

Roles & Responsibilities

  • Gather and understand business requirements from stakeholders.
  • Configure and support SAP Order-to-Cash (OTC) processes in SAP SD.
  • Manage sales orders, pricing, deliveries, billing, and returns processes.
  • Work closely with business users to improve sales and customer fulfillment processes.
  • Collaborate with other SAP teams (MM, FI, WM/EWM, etc.) to ensure seamless process integration.
  • Prepare functional specifications for system enhancements and developments.
  • Perform system testing, support User Acceptance Testing (UAT), and validate solutions.
  • Support SAP implementation, upgrade, rollout, and migration projects.
  • Troubleshoot production issues and provide timely resolutions.
  • Assist with data migration, master data management, and system cutover activities.
  • Create and maintain process documentation and training materials.
  • Train and support end users on SAP OTC functionality.
  • Participa te in continuous improvement initiatives to optimize business processes.
  • Provide post-go-live and ongoing production support.
  • Client-facing consulting and workshop facilitation.
  • Requirement management and solution definition.
  • Problem-solving and analytical skills.
  • Excellent communication and leadership capabilities.
  • Experience working in global delivery and Agile environments.

Salary Range: $94,000 - $140,000 a year

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About the Company

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Tata Consultancy Services Ltd

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