SAP OTC Solution Architect

We are seeking an experienced SAP Order-to-Cash (OTC) Solution Architect to lead the design, implementation, and optimization of end-to-end OTC processes within SAP (S/4HANA preferred). This role will partner with business stakeholders, IT teams, and external vendors to deliver scalable, integrated, and high-quality solutions aligned to business objectives.

The ideal candidate combines deep functional expertise in OTC with strong architectural, integration, and leadership capabilities.

Key Responsibilities

Solution Design & Architecture

• Lead end-to-end SAP OTC solution architecture including Order Management, Pricing, Billing, Credit Management, and Accounts Receivable
• Define scalable and integrated solutions across SAP modules (SD, FI-AR, FSCM, BRIM if applicable)
• Translate business requirements into functional and technical solution designs
• Ensure alignment with enterprise architecture standards and SAP best practices

Process Ownership & Optimization

• Drive global OTC process standardization and harmonization
• Identify opportunities for automation, optimization, and digital transformation
• Lead fit-gap analysis and recommend process improvements

Implementation & Delivery

• Lead SAP implementations, rollouts, and system upgrades (ECC S/4HANA migrations)
• Oversee configuration, testing, data migration, and deployment activities
• Manage integrations with upstream and downstream systems (CRM, logistics, finance, tax engines, etc.)

Stakeholder Engagement

• Act as the primary liaison between business stakeholders (Sales, Finance, Operations) and IT
• Facilitate workshops and design sessions
• Provide expert guidance and influence decision-making at leadership levels

Integration & Technology

• Define integration architecture using APIs, middleware (SAP CPI, PI/PO), and third-party tools
• Ensure seamless data flow across systems (e.g., Salesforce, billing platforms, tax systems)

Governance & Quality

• Establish solution governance, standards, and best practices
• Ensure compliance with regulatory and financial requirements
• Review and approve functional and technical specifications

Leadership & Mentoring

• Mentor functional consultants and developers
• Provide technical leadership across project teams
• Support capability building within the SAP practice

Required Qualifications

• Bachelor's degree in Information Systems, Business, or related field
• 8-12+ years of SAP experience with strong focus on OTC (SD)
• 3-5+ years in a Solution Architect or Lead role
• Deep expertise in:

o SAP SD (Sales Order Processing, Pricing, Billing)

o Accounts Receivable (FI-AR)

o Credit Management (FSCM)

• Experience with S/4HANA implementations or migrations
• Strong understanding of end-to-end OTC processes

Preferred Qualifications

• Experience with:

o SAP BRIM (Billing and Revenue Innovation Management)

o Advanced Pricing, Rebates, Contract Management

o EDI / IDocs / APIs and system integrations

• Knowledge of tax engines (Vertex, Avalara) and compliance requirements
• Experience in global template design and rollouts
• SAP certifications (SD or S/4HANA)

Key Skills

• Strong solution architecture and system design capabilities
• Excellent stakeholder communication and facilitation skills
• Ability to translate complex requirements into practical solutions
• Strong analytical and problem-solving skills
• Experience with Agile and Waterfall delivery models

Success Metrics

• Successful delivery of SAP OTC implementations and enhancements
• Improved process efficiency and reduced cycle times
• High user adoption and satisfaction
• Scalable, maintainable, and compliant solutions