Must Have Technical/Functional Skills
- Bachelor's degree in Business Administration, Information Systems, Engineering, Finance, Supply Chain, or a related field.
- 15+ years of SAP consulting, functional leadership, transformation, implementation, or deployment expe-rience.
- Multiple full-lifecycle SAP S/4HANA implementations or major deployment rollouts with significant Lead-to-Cash scope.
- Strong hands-on and leadership expertise in SAP S/4HANA Order Management, Pricing, Billing, and ad-vanced Available-to-Promise.
- Demonstrated knowledge of SAP BRIM SOM, Convergent Invoicing, subscription lifecycle, and FI-CA inte-gration.
- Demonstrated knowledge of SAP Project Systems, including project execution, Results Analysis, Settle-ment, and FI/CO integration.
- Demonstrated knowledge of SAP Service Management, including contracts, orders, repair, warranty, in-stalled base, and service billing.
- Demonstrated knowledge of SAP Accounts Receivable, Cash Application, FSCM Credit, Collections, and Dispute Management.
- Experience integrating SAP with Salesforce, Salesforce Service Cloud, ServiceMax, CPQ, PROS, banking, tax, revenue, and external platforms.
- Strong understanding of Quote-to-Cash, Order-to-Cash, Subscription-to-Cash, Service-to-Cash, Project-to-Cash, and Billing-to-Cash processes.
- Experience leading functional deployment managers and coordinating distributed global and local teams.
- Experience with Global Template extension, local deviation governance, data migration, integrated test-ing, defect management, cutover, go-live, and hypercare.
- Strong business acumen, executive communication, stakeholder management, facilitation, negotiation, decision-making, issue-escalation, and influence-without-authority skills; willingness to provide concen-trated support during testing, cutover, go-live, and hypercare.
Roles & Responsibilities
- Lead the local extension and deployment of the approved SAP S/4HANA Lead-to-Cash Global Template and own the overall L2C deployment outcome.
- Provide integrated leadership across Order Management, Pricing, Billing, aATP, BRIM SOM and Conver-gent Invoicing, Project Systems, Service Management, AR, Cash Application, and FSCM.
- Partner with Global L2C and functional leads to explain template standards, validate local fit-to-standard requirements, and govern approved deviations.
- Integrate workstream plans into one executable deployment plan with clear dependencies, milestones, critical paths, readiness gates, decisions, and recovery actions.
- Establish deployment governance, operating cadence, decision rights, accountability, RAID management, escalation paths, acceptance criteria, and executive status reporting.
- Own the end-to-end integration view across SAP S/4HANA, Salesforce, Service Cloud, ServiceMax, CPQ, PROS, BRIM, banking, tax, revenue, reporting, and other external platforms.
- Coordinate source-of-record decisions, mappings, process handoffs, event sequencing, acknowledge-ments, retries, reconciliation, monitoring, and support ownership.
- Govern local L2C data scope, ownership, cleansing, mapping, migration, validation, reconciliation, mock conversions, issue remediation, and business and finance sign-off.
- Partner with the Deployment Test Manager to define and govern unit, SIT, UAT, regression, performance, production-validation, and smoke-test coverage.
- Ensure complete business journeys are tested across functional workstreams, interfaces, converted data, user roles, controls, reports, and financial outcomes.
- Own cross-workstream defect governance and structured root-cause analysis; drive containment, reme-diation, transport, data correction, retesting, regression, reconciliation, and closure.
- Coordinate business readiness, OCM, training, process documentation, super-user coverage, access, operating procedures, support readiness, and go-live sign-offs.
- Create and govern the integrated L2C cutover plan, including data conversion, pricing and product activa-tion, order and billing cutoffs, interfaces, access, validation, reconciliation, and contingency actions.
- Lead mock cutovers, dress rehearsals, go/no-go readiness assessments, command-center execution, high-impact issue resolution, and stakeholder communication.
- Lead hypercare stabilization and transition open defects, procedures, monitoring, documentation, risks, and ownership to steady-state support.
- Produce the L2C deployment closeout, residual-risk summary, lessons learned, stabilization evidence, and transition report.
Generic Managerial Skills, If any
- Enterprise Lead-to-Cash deployment leadership and global-to-local solution translation.
- End-to-end business-process thinking and hands-on SAP S/4HANA functional leadership.
- Cross-functional team leadership, executive stakeholder management, and influence without direct authority.
- Integration, data, testing, risk, issue, decision, and readiness governance.
- Structured troubleshooting, root-cause analysis, defect management, and escalation.
- Cutover, go-live, command-center, hypercare stabilization, and support-transition leadership.
- Strong facilitation, negotiation, planning, documentation, decision-making, and executive communication.
Salary Range: $150,000 - $190,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision , Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.