Role Summary Seeking a senior SAP SD professional to lead Order-to-Cash (O2C) transformation initiatives for a global organization. The role will drive solution strategy, S/4HANA transformation, service excellence, and continuous process improvement across SAP landscapes.
Key Responsibilities
Lead SAP SD/O2C transformation programs, including roadmap, solution design, global template development, and S/4HANA implementations.
Manage AMS operations, ensuring service delivery, SLA compliance, issue resolution, and continuous improvement.
Oversee end-to-end sales and distribution processes including order management, pricing, ATP, shipping, billing, returns, and credit management.
Drive integration across SAP modules including MM, PP, QM, FI/CO, WM/EWM, and external systems.
Partner with business stakeholders to improve process efficiency, automation, and customer service outcomes.
Provide leadership, governance, and mentorship to global functional teams.
Required Qualifications
15+ years of SAP experience with deep expertise in SAP SD and Order-to-Cash processes.
Proven success leading multiple SAP ECC/S/4HANA implementations, rollouts, or transformation programs.
Strong understanding of sales, supply chain, logistics, manufacturing, and finance integrations.
Hands-on experience with pricing, billing, ATP, credit management, shipping, EDI/IDocs, and functional design specifications.
Experience in process manufacturing environments is highly preferred.
Strong consulting, stakeholder management, problem-solving, and leadership skills.
Preferred Qualifications
SAP SD or S/4HANA Sales certification.
Exposure to Fiori, BTP, Cloud ALM/Solution Manager, ServiceNow, and SAP Business AI capabilities.
Bachelor's degree in Engineering, Technology, Supply Chain, Business, or related field.
Numbers & Facts
Location
Cleveland, OH
Skills
Artificial Intelligence (AI)unmatched
Automationunmatched
Billingunmatched
C Programming Languageunmatched
Cloud Computingunmatched
Consultingunmatched
Continuous Improvementunmatched
Customer Support/Serviceunmatched
Electronic Data Interchange (EDI)unmatched
Financeunmatched
Leadershipunmatched
Logisticsunmatched
Manufacturingunmatched
Mentoringunmatched
Operations Managementunmatched
Order Managementunmatched
Order to Cashunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Process Managementunmatched
Process Manufacturingunmatched
Requirements Managementunmatched
SAPunmatched
SAP ECC (fka SAP R/3 and SAP ERP)unmatched
SAP MMunmatched
SAP SDunmatched
Salesunmatched
Service Deliveryunmatched
Service Level Agreement (SLA)unmatched
ServiceNowunmatched
Supply Chainunmatched
Technical/Engineering Designunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.