SAP Service Management Consultant

Probal DasGupta

Charlotte, North Carolina

JOB DETAILS
SKILLS
Business Processes, Communication Skills, Consulting, Contract Management, Cross-Functional, Help Desk, Leadership, Management Consulting, Mentoring, On Site Support, Order Management, Product Support, Project Execution, Requirements Management, SAP, SAP Administration, Team Lead/Manager, Technical/Engineering Design
LOCATION
Charlotte, North Carolina
POSTED
8 days ago

We are looking for an experienced SAP Service Management Consultant to join our team and support SAP service transformation initiatives for enterprise clients. The consultant will work closely with business and technical teams to design, configure, and implement SAP Service Management solutions.


Description:

Lead SAP Service Management functional design and implementation activities

Gather business requirements and define solution roadmaps

Configure and support SAP Service Management processes and integrations

Conduct workshops, testing, deployment, and end-user support activities

Collaborate with cross-functional teams and stakeholders to deliver project objectives

Lead and mentor functional team members during project execution


Requirements:

Minimum 8 years of SAP Service Management experience

Strong experience in: Service Order Management, Service Contracts, Warranty Management, Field Service Management, Resource Scheduling, Service Parts Management and Related SAP Service technologies

Minimum 3 end-to-end SAP Service Management implementations with hands-on configuration experience

Experience leading functional workstreams and managing teams of 10+ resources

Experience defining functional designs and business process roadmaps

Prior experience supporting Products/Consumer Goods industry clients

Previous experience in an Advisory or Consulting role

Strong communication and stakeholder management skills

About the Company

P

Probal DasGupta