SAP Services Lead

SAP Services LeadLocation: On-site in Groveport, OH and New Albany, OHEmployment Type: Full-time

About the RoleWe are seeking an experienced SAP Services Lead who is responsible for the leadership, governance, delivery, and continuous improvement of SAP application services across the organization. This role oversees SAP support operations, enhancement delivery, project execution, vendor management, and service performance to ensure stable and efficient business operations.

The SAP Services Lead partners closely with business stakeholders, IT leadership, external service providers, and SAP functional team to drive operational excellence, process optimization, and strategic SAP initiatives aligned with company objectives.

This is a hands-on role with a strong focus on people leadership, cross-functional collaboration, and SAP delivery in a manufacturing environment in collaboration with the Central SAP Services team located in Europe. The position will lead a team of 4 SAP Business analysts.

Please note:

This is an on-site position

Visa sponsorship is not available for this role

Key Responsibilities

Lead end-to-end SAP project delivery (planning, execution, monitoring, and closure)

Manage and mentor project teams, including direct reports and cross-functional resources

Partner with business stakeholders to gather requirements and translate them into Sap solutions

Oversee SAP systems (ECC and/or S/4HANA) including configuration, enhancements, integrations, and production support

Drive process standardization, documentation, and continuous improvement initiatives

Manage project plans, timelines, budgets, and resource allocation

Monitor and report on KPIs, SLAs, and financial performance

Ensure compliance with IT governance, internal controls, and best practices

Coordinate with external vendors, consultants, and internal IT teams

Support strategic planning, budgeting (CapEx/OpEx), and leadership reporting

Promote a collaborative, high-performance team environment

Required Qualifications

Bachelor's degree in IT, Computer Science, Engineering, Business, or related field (or equivalent experience)

Has proven experience on at least two of the following SAP modules: WM, MM, PP, QM.

Familiarity with custom SAP enhancements (user exits, custom programs)

3-5+ years of people management experience, leading teams in a multi-site environment

Strong experience in project management and SAP project delivery

Hands-on experience with SAP ECC and/or S/4HANA implementations and support

Experience working in a manufacturing environment

Solid understanding of SAP configuration, data structures, and system integrations

Proven experience managing budgets, timelines, and resources across projects

Strong knowledge of full lifecycle Sap implementation

Preferred Qualifications

Knowledge of GIB Suite (DCP DCO)

Knowledge of GuiXt add on

Experience with Power BI or other BI tools

Winshuttle experience (nice to have)

Certifications (Preferred)

PMP (Project Management Professional)ITIL FoundationCertified ScrumMaster (CSM) or PMI-ACPSAP or other ERP platform certificationsCertified Business Relationship Manager (CBRM)

Skills & Attributes

Strong leadership and people management skills

Excellent communication and stakeholder engagement abilities

Highly organized with strong project planning and execution skills

Analytical mindset with strong problem-solving capabilities

Ability to manage multiple priorities in a fast-paced environment

Team-oriented, adaptable, and results-driven