SAP Specialist SAP Concur

Must Have Technical/Functional Skill

1-3-5+ years of experience in SAP Concur (Travel & Expense) support

2- Strong knowledge of Expense Management and Travel processes.

3-Hands-on experience with:

• Expense types, policies, and workflows
• Approval hierarchies and audit rules4:
• Expense Reports
• Travel bookings
• Invoice module (optional but preferred)

4 Knowledge of integrations with ERP systems (SAP/S4, HR systems, credit card feeds).

5 Experience in incident management, defect fixing, and ticket handling.

6 Knowledge of change management, release management, and testing (UAT/Regression).

7 Experience in user administration and configuration changes.

8 Understanding of finance processes (AP, reimbursement, compliance policies).

9 Hands-on experience with reporting, dashboards, and audit support.

10Familiarity with integration error handling and data issues.

11 SAP Concur certification is preferred

Roles & Responsibilities

1 Provide L1/L2/L3 support for SAP Concur modules (Expense, Travel, Invoice).

2 Handle incidents, service requests, and problem management within SLA.

3 Support end users in resolving issues related to expense reports, travel, and approvals.

4 Configure and maintain policies, workflows, and system settings.

5 Work closely with business stakeholders and IT teams.

6 Perform testing for system upgrades, patches, and enhancements.

7 Monitor and resolve integration issues with external systems.

8 Create documentation, SOPs, and knowledge base articles.

9 Ensure compliance with internal financial and audit requirements.

10 Provide training and guidance to end users.

Salary Range: $120,000-$130,000 a year

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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