Accounting, Accounts Receivable, Balance Sheet, Billing, Bookkeeping, Budgeting, Calculators, Check Processing, Communication Skills, Credit and Collections, Customer Relations, Customer Support/Service, Detail Oriented, Financial Aid, Financial Analysis, Financial Transactions, Interpersonal Skills, Machining Operations, Mail Processing, Mathematics, Microsoft Excel, Microsoft Word, NSF Audio Formats, Office Equipment, Payroll Tax, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Record Keeping, Reimbursement, Resolve Customer Issues, Scholarship, Student Financial Services, Transaction Processing/Management, Tuition Fees
SUMMARY:
Assists in maintaining records of fiscal and budgetary controls, ledgers, and/or other related transactions, in either direct or indirect support of accountants or administrators. Processes routine financial documents and fund transactions, reconciles financial records, and analyzes routine financial data. Performs all aspects of collections on student accounts receivable, confers with students regarding their accounts, resolves account problems, posts monetary transactions, processes reimbursements, adjustments, assists in maintaining ledgers and other account actions
DUTIES AND RESPONSIBILITIES:
- Contact and confer with students regarding payment of their student
accounts.
- Provides customer-oriented interaction while working out
payment arrangements with Students. Payment arrangements may also
include setting up payroll deductions with students and staff;
- Process all NMHU waivers to include: GA tuition waivers, employee
waivers, dependent waivers, Tribal tuition waivers, Grant tuition waivers,
Alumni discount waiver, and other exemption payments.
- Responds to a range of inquiries regarding financial transactions;
researches and resolves problems.
- Prepares JE's as needed to record accounting transactions.
- Assist and backup for multi-million-dollar student reimbursement
process throughout Fiscal year.
- Assist Bursar with preparation and distribution of IRS Forms 1098T.
Answer inquiries regarding information provided on the form 1098T.
- Responsible for NMHU invoice process and reconciliation of NMHU
invoices.
- Assists Bursar with the collections process.
- Process add/withdrawal/drop forms.
- Provides customer-service oriented interaction in all telephone and
email responses to parents, students, faculty and staff.
- Receives and receipts loan and scholarship checks, mails
correspondence to the student when their signature is required for
processing and follow up with financial aid and student until monies are
distributed to the student's account;
- Assist in the process for NSF checks or WEB returned checks and mails
correspondence to the student; Research and post SAR wire transfers to
student accounts;
- Assist in student orientation as needed.
- Process end of day reports for SAR.
- Reviews and researches balances, corrects, reconciles and applies
adjustments to student accounts;
- Process direct deposit authorizations.
- Shares expertise, applying knowledge and making recommendations in
regards to cash handling and processing to various campuses and
departments; Assist in developing procedures/policies for improved
efficiency and customer service; Assists in maintaining and updating
Banner system;
- Ensures strict confidentiality of financial records and abide by FERPA
regulations;
- Maintains regular attendance.
- Processes paper documents utilizing the imaging and electronic
document management system.
- Process all cashiering functions including:
- Preparing daily cash balance sheets and reports
- Receipt daily monetary transactions
- Balance cash drawer against daily receipts
- Prepare daily deposit
- Compile a monthly cash balance sheet report for review
- File, distribute, and mail reimbursement checks as needed
- Performs other job-related duties as assigned.
WORK ENVIRONMENT:
- Work is performed in a typical interior/office work environment.
- Work with frequent interruptions.
MINIMUM REQUIREMENTS:
EDUCATION: High School Diploma or GED.
EXPERIENCE: At least wo years of experience directly related to the
duties and responsibilities specified.
Completed degrees from an accredited institution that are above
the minimum education requirement may be substituted for
experience on a year for year basis.
KNOWLEDGE, SKILLS, & ABILITIES:
- Ability to analyze and solve problems;
- Ability to communicate effectively, both orally and in writing
- Ability to present oneself with a professional presence and demeanor;
- Ability to maintain confidential information and inquiries with discretion;
- Ability to display a keen attention to detail;
- Ability to display a strong working knowledge in excel, word and other basic computer functions;
- Knowledge of office operations, office machines, and other office decorum;
- Ability to maintain exceptional customer service and people skills;
- Ability to establish and maintain effective working relationships with faculty, students and staff;
- Knowledge of clerical accounting and bookkeeping practices;
- Skill in operation a calculator, adding machine and other related office machines;
- Ability to make mathematical computations rapidly and accurately;
- Ability to complete work assignments without continual direction;
PHYSICAL DEMANDS:
- Repetitive hand motions and prolonged use of computer and adding machines.
- Must occasionally lift and/or move up to forty (50) pounds.
- Sitting for extended periods of time.
- Kneel, bend, reach and stoop.
- Walking for extended periods of time.