Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

Position Summary

The Restaurant Server is responsible for delivering exceptional dining experiences by providing attentive, friendly, and efficient service to guests. This position ensures accurate order taking, timely food and beverage delivery, and adherence to established service standards while creating a welcoming and memorable atmosphere.

What You Will Accomplish

Key Responsibilities

• Greeting guests promptly and professionally upon arrival
• Present menus, explain menu items, specials, and promotions
• Make recommendations and answer questions regarding food and beverage offerings
• Provide personalized, attentive service throughout the dining experience
• Anticipate guest needs and respond promptly to requests
• Address guest concerns professionally and notify management when necessary
• Accurately take food and beverage orders and enter them into the POS system
• Serve food and beverages according to established service standards
• Ensure orders are prepared and delivered correctly and in a timely manner
• Monitor guest satisfaction and check back regularly during service
• Upsell menu items, beverages, desserts, and specialty offerings
• Deliver checks and process payments accurately
• Comply with all alcohol service regulations and responsible beverage service practices
• Set up dining areas, tables, and service stations before service periods.
• Maintain cleanliness and organization of assigned stations and dining areas
• Complete side work, opening duties, and closing responsibilities
• Assist with resetting and preparing tables for incoming guests
• Maintain knowledge of menu changes, daily specials, and restaurant promotions
• Follow all food safety, sanitation, and company policies
• Support team members and assist other restaurant areas as needed

What You Will Bring

Qualifications

• High school diploma or equivalent preferred
• Previous restaurant, hospitality, or customer service experience preferred
• Knowledge of food and beverage service standards preferred
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Basic math, cash-handling, and POS system skills
• Ability to work flexible schedules, including nights, weekends, and holidays
• Food Handler and Alcohol Service certifications as required by local regulations

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to carry trays and lift up to 30 pounds
• Frequent bending, reaching, lifting, and carrying
• Ability to work in a busy restaurant environment with varying noise levels

OS&E Coordinator – New Hotel Opening
Position Summary

The OS&E Coordinator is responsible for planning, purchasing, tracking, receiving, storing, and distributing all Operating Supplies & Equipment (OS&E) required for the successful opening of the hotel. This role works closely with the project team, ownership, procurement, contractors, designers, and hotel department leaders to ensure all operational supplies, furniture, fixtures, equipment, and office materials are installed, organized, and ready for opening day.

Key Responsibilities

• Coordinate all OS&E procurement activities from project initiation through hotel opening.
• Develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports.
• Coordinate receiving, warehousing, inventory control, and distribution of all OS&E items.
• Assist with the delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel.
• Support the setup and organization of guest rooms, public spaces, back-of-house areas, offices, and operational departments.
• Assist department leaders with setting up offices, including furniture placement, office supplies, filing systems, and operational materials.
• Coordinate the movement and relocation of furniture, equipment, and supplies as operational needs change during the pre-opening phase.
• Work alongside contractors, vendors, and hotel staff to ensure departments are fully equipped and operational according to the opening schedule.
• Conduct quality inspections of delivered goods and report damaged, missing, or incorrect items.
• Maintain accurate inventory records, asset documentation, and storage organization.
• Monitor purchase orders, invoices, and expenditures to ensure budget compliance.
• Assist with room and departmental installations, mock operations, and opening readiness activities.
• Support hotel leadership with special projects and operational tasks necessary to achieve a successful opening.

Physical Requirements:

While performing the duties of this job, the employee is frequently required to walk, stand, crouch/bend/stoop, reach, smell, and push/pull, the employee is constantly required to hear and talk.  The employee must occasionally sit, grasp, and lift objects weighing up to 50 pounds or more.  Specific vision abilities constantly required are near vision and occasionally required include close and far vision. 

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.