Sauna Master (Aufguss Performer)

JOB DESCRIPTION

Bathhouse is seeking a confident, guest-facing, and safety-oriented Sauna Master with strong leadership qualities to lead invigorating aufguss sessions and oversee the flow of the sauna experience. This position plays a highly visible role in shaping the guest journey, requiring exceptional customer service, clear communication, and the ability to calmly guide guests while maintaining a clean, safe, and well-managed sauna environment that promotes confidence and an elevated guest experience.

Extensive training is provided for this position.

RESPONSIBILITIES

• Prepare and perform Aufguss rituals for our daily schedule.
• Ensure that customers enjoy a well-thought-out and well-performed sauna experience. 
• Guide and inform guests on cold plunging and sauna sessions, educating them about the health benefits and safe practices associated with these activities.
• Maintain dry, unobstructed floors and pathways to support guest safety, comfort, and relaxation.
• Serve as a knowledgeable presence within the space, confidently answering guest questions about Bathhouse offerings with warmth, discretion, and professionalism.
• Maintain the visual and operational standards of the amenities by promptly collecting used towels, water bottles, slides, and other guest items.
• Observe and report any maintenance or functionality concerns within the amenities areas, submitting service tickets to the Facilities team as needed.

QUALIFICATIONS

• Experience in dance, performance, martial arts, or other athletic or movement-related disciplines.
• Experience in and enthusiasm for customer service.
• Physical ability to perform in sauna temperatures (ranging from 175 - 185 degrees).
• Reliable, punctual, and professional.
• Strong verbal communication skills and a calm, guest-first demeanor.
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays as needed.

COMPENSATION & BENEFITS

• Compensation: $17/hour + gratuity
• Medical, Vision, and Dental insurance available for full-time employees.
• Complimentary unlimited admission to Bathhouse.
• Three "Plus One" guest passes per month.
• 50% discount on services, retail products, and restaurant offerings.