SC Customer Collaboration Manager

Colgate-Palmolive

Piscataway, NJ

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JOB DETAILS

SALARY

$109,600–$155,000 Per Year

SKILLS

Analysis Skills, Animal Nutrition, Artificial Intelligence (AI), Benchmarking, Business Analysis, Compensation and Benefits, Consumer Packaged Goods, Continuous Improvement, Corporate Policies, Corrective and Preventative Action (CAPA) Systems, Cost Control, Cross-Functional, Customer Experience, Customer Relations, Data Analysis, Data Science, Demand Forecasting/Planning, Distribution Services, Diversity, Forecasting, Home Care, Industrial Engineering, Inventory Levels, Leadership, Logistics, Metrics, Performance Analysis, Personal Care, Reporting Dashboards, Sales, Six Sigma, Skin Care, Supply Chain, Supply Chain Management, Supply Chain Operations, Supply Chain Optimization, Talent Management, Technical Leadership, Technology Analysis, Trend Analysis, Value Stream Mapping

LOCATION

Piscataway, NJ

POSTED

9 days ago

No Relocation Assistance Offered

Job Number #173483 - Piscataway, New Jersey, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Are you ready to redefine the customer experience using cutting-edge data science and AI? As our SC Customer Collaboration Specialist, you will be the analytical engine, translating complex data into precise inventory replenishment models for our premier customers. You will utilize advanced analytics and AI-driven insights to achieve aggressive "in-stock" targets and maximize supply chain efficiency. This role is pivotal in influencing national forecast accuracy by integrating internal and external data streams to forge strategic, data-led demand plans. Join us to spearhead innovative, AI-enhanced improvement projects and champion a data-driven, inclusive culture within a world-class supply chain.

Responsibilities

+ Influence national forecast accuracy by collaborating with Planning and Sales teams to improve the distribution of finished goods inventory.

+ Partner directly with top customers and sales teams to identify efficiency opportunities, leading technology assessments and logistics improvement projects.

+ Develop and maintain robust analytical reports to track key metrics, identifying trends that impact inventory levels and best-in-class service performance.

+ Utilize advanced data analytics and AI-enhanced tools to continuously optimize supply chain operations, develop comprehensive performance reports and interactive dashboards, and drive measurable efficiency gains.

+ Manage end-to-end customer and order processes, ensuring service level performance aligns with established customer requirements and benchmarks.

+ For customers who have VMI, drive VMI strategies to optimize stock levels, reduce costs, and ensure replenishment orders accurately reflect customer-specific trends.

Required Qualifications

+ Bachelor’s degree in Supply Chain Management, Industrial Engineering, Logistics, Data Science, Business Analytics, or a related quantitative field.

+ 6+ years of proven experience in supply chain, logistics, or data analytics.

+ Advanced proficiency in Excel and experience working across cross-functional teams.

+ Proven ability to utilize complex software systems/applications to interpret data and drive informed decision-making, coupled with a strong willingness to utilize AI tools and deep enjoyment of data analytics to solve complex supply chain challenges.

Preferred Qualifications

+ Customer facing experience

+ Experience in the Consumer Packaged Goods (CPG) industry.

+ Demand or Supply Planning experience

+ Experience with Continuous Improvement methodologies (e.g., Six Sigma, CAPA, Value Stream Mapping).

Compensation and Benefits

Salary Range $109,600.00 - $155,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation.

For additional Colgate terms and conditions, please click here (https://www.colgatepalmolive.com/content/dam/cp-sites/corporate/corporate/en_us/corp/locale-assets/pdf/colgate-terms-and-conditions-2023.pdf) .

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About the Company

Colgate-Palmolive

The small soap and candle business that William Colgate began in New York City early in the 19th century is now, more than 200 years later, a truly global company serving hundreds of millions of consumers worldwide. Throughout this history, Colgate people and Colgate values have been at the heart of our success. Today, Colgate focuses on four core businesses Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate now sells its products in over 200 countries and territories worldwide.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Consumer Packaged Goods Manufacturing

WEBSITE

https://www.colgatepalmolive.com/en-us

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