SCADA Software Technician (Ignition)
Location: Madera, California (On-site)
Type: Full-Time
Overview
Join a growing and innovative organization as a SCADA Software Technician, where you’ll play a key role in delivering and supporting Ignition-based solutions that drive operational efficiency. This position offers the opportunity to take ownership of software testing, configuration, and deployment while serving as a critical escalation point for complex technical support issues. Working closely with a distributed engineering team, you’ll help ensure reliable system performance and contribute to the development of scalable best practices.
Key Responsibilities
Software Testing & Quality Assurance
- Test and validate new Ignition features, scripts, and user interface components
- Perform functional, integration, and regression testing in controlled environments
- Document test cases, results, and release notes for internal and client use
SCADA Configuration & Deployment
- Lead configuration efforts for new client implementations, including tag setup, alarms, historian logging, and dashboards
- Partner with field teams during commissioning to ensure successful system performance
Tier 2 Software Support
- Serve as the primary escalation point for advanced software-related support issues
- Troubleshoot and resolve configuration, scripting, and integration challenges
- Collaborate with Tier 1 support to improve troubleshooting processes
- Escalate complex issues to engineering with clear documentation and replication steps
Documentation & Standards
- Develop and maintain configuration templates, deployment guides, and troubleshooting documentation
- Track system configurations and software updates with accuracy
- Ensure all documentation remains current and standardized across teams
Qualifications
Required:
- 2–4 years of experience with SCADA software configuration and deployment
- Strong proficiency in tag configuration, Python scripting, alarms, and historian setup
- Working knowledge of PLC/RTU communications (Modbus, MQTT, OPC-UA)
- Excellent troubleshooting and problem-solving skills
- Experience creating and maintaining technical documentation
Preferred:
- Ignition certification
- Experience in agricultural automation or irrigation systems
- Familiarity with wireless telemetry (LoRa, cellular)
- Experience with Git/version control and QA workflows
- Knowledge of REST API integrations
What Success Looks Like
- Seamless deployment of new features with minimal defects
- Timely and effective resolution of escalated technical issues
- Consistent, standardized SCADA configurations across projects
- Clear, accessible documentation supporting both deployment and support teams
Why This Opportunity
This role offers the chance to take ownership of mission-critical SCADA systems, collaborate with a highly skilled engineering team, and make a direct impact on operational efficiency in a rapidly evolving technical environment.