SCADA Windows Systems Administrator II

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Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development. 

Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success. 

An Average Day:
As the SCADA Windows System Administrator II  you will focus on the administration, maintenance, and support of Windows 10 & 11, and Windows Server 2016/2019 environments within a SCADA/Energy Management System (EMS) real-time power operations system. This position will use their expertise in managing Windows-based infrastructure to ensure system reliability, security, and performance.

• Plan, coordinate, and execute the installation, testing, operation, and maintenance of Windows-based hardware and software systems within a SCADA/EMS environment.
• Plan and schedule the installation of new or modified Windows servers, workstations, and applications to align with project timelines and operational requirements.
• Ensure compliance with configuration management processes and industry standards, applying them effectively to all assigned Windows systems.
• Manage the lifecycle of Windows-based systems hardware and peripheral equipment, including ordering, inventory control, installation, deployment, maintenance, and decommissioning.
• Perform standard Windows system administration duties, including Active Directory management, Group Policy administration, user account management, and resource sharing.
• Administer Windows 10, Windows 11, Windows Server 2016/2019/2022, VMware ESXi 8, and Dell Precision Tower environments, ensuring stability and efficiency.
• Manage and maintain hardware components such as Dell-EMC VxRail, Dell-EMC Data Domain, and HPE ProLiant Servers to ensure optimal performance and reliability.
• Apply expertise in SCADA system administration to maintain the availability and security of critical infrastructure.
• Identify and resolve Windows system-related issues promptly to ensure operational continuity.
• Provide technical support to end-users and collaborate with cross-functional teams to troubleshoot and resolve Windows-related challenges.
• Create and maintain comprehensive documentation for system logs, patching, security configurations, procedures, and troubleshooting guides.

• As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with8 U.S.C. 1324b(a)(2)(C).
• Must be able to pass federal background investigation and obtain a Public Trust.
  
• 3-5 years of experience required in Systems Administration or similar role.
• Expertise in Windows 10, Windows 11, Windows Server 2016/2019/2022, and Active Directory administration.
• Familiarity with VMware ESXi, Dell-EMC VxRail, Dell-EMC Data Domain, and HPE ProLiant Gen 10 - Gen 12 servers.
• Strong troubleshooting skills with the ability to diagnose and resolve Windows-based technical issues quickly.
• Excellent communication and documentation skills for creating clear and comprehensive technical documentation.
• Strong attention to detail when managing critical Windows systems to ensure reliability and accuracy.
• Ability to work independently and collaboratively, demonstrating initiative and problem-solving skills.
• Must be able to:
  • Lift up to 25 lbs.
  • Bend, stretch, squat, kneel, to move equipment, set up workstations (projectors, TV screens, computers, servers, routers, printers, tools, etc.).
• Must be able to present acceptable identification for customer badging and site access, such as a REAL ID compliant driver license, U.S. Passport, or other approved document from the GSA Required Identification List.