We are seeking a skilled, motivated, and adaptable Scale Field Service Technician to join our growing team. This role is responsible for installing, calibrating, maintaining, and repairing industrial and commercial weighing equipment at customer sites and in our service facility.
Qualifications
Willing to learn
Excellent customer service skills
Excellent problem-solving skills with exceptional attention to detail
Strong mechanical and electrical troubleshooting skills
This position requires a high school diploma or equivalent
Knowledge of machines and tools, electronic equipment, related hardware and software, including their uses, repair, and maintenance
Basic electronic and mechanical knowledge, including working knowledge of a digital multimeter
CDL CLASS B and NYS Weights & Measures certification a plus
Responsibilities
Provide installation, calibration, and field service repair on weighing equipment using testing devices, gauges, and other tools and equipment
Check work orders and related manuals, blueprints, and schematic diagrams to determine tools, equipment, and parts needed for installation or repair assignment
Complete job hazard analysis, ensuring safety protocols and PPE are in place before starting any task
Test electrical components and replace faulty components
Properly maintain all equipment, tools, and facilities for safe operation
Accurate and timely completion of all reporting
Advise management regarding customer satisfaction, product performance, or suggestions for product/service improvements
Follow all Federal, State, and local regulations, and Company Safety policies
Represent Scales, Sales & Service professionally and ethically at all times
Keep up with technology changes to products as introduced
Numbers & Facts
Location
Buffalo, NY
Skills
Blueprintsunmatched
Calibrationunmatched
Class B Licenseunmatched
Corporate Policiesunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Electrical Componentsunmatched
Electricityunmatched
Equipment Maintenance/Repairunmatched
Federal Laws and Regulationsunmatched
Hazard Analysisunmatched
Identify Issuesunmatched
Machine Toolunmatched
Maintenance Servicesunmatched
On Site Supportunmatched
Problem Solving Skillsunmatched
Safety/Work Safetyunmatched
Salesunmatched
Schematicsunmatched
State Laws and Regulationsunmatched
Time Managementunmatched
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